Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't create a fire fox account. Cant get passed preferences. Makes me wait 15 minutes to try agian. Fire fox is up to date.

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by Erik_D

Erik_D
Erik_D
more options

I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

I am trying to creat an account to sync my fire fox with other divices. When i try to create an account i put in my email password and age. then click "create account." Then i chose my preferences, i have tried multiple diferent boxes checked at this point, and press "save" and it just returns to the email adress and pass word imput. There is no error message and nothing wrong is highlited. if i continue to try a message comes up telling me to wait for 15 minutes. Tried after waiting and same thing. Made sure fire fox is up to date aswell.

Chosen solution

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.

Read this answer in context 👍 0

All Replies (2)

Erik_D
Erik_D Question owner
more options

i have tried creating an account from both https://www.mozilla.org/en-US/firefox/accounts/ and about:accounts?action=signup&entrypoint=menupanel

same result.

Erik_D
Erik_D Question owner
more options

Chosen Solution

I restarded my computer and it worked. pehaps even though Fire fox said it was up to date it wasnt completely updated and a full restart fixed the problem?

I am not sure why this happened.