Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error with my account

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by CeciliaIce

more options

The following message appears when I want to download my emails: This POP3 server does not seem to support encrypted passwords. If you have just set up this account, please try changing to 'Password, transmitted insecurely' as the 'Authentication method' in the 'Account Settings | Server settings'. If it used to work and now suddenly fails, this is a common scenario how someone could steal your password.

The following message appears when I want to download my emails: This POP3 server does not seem to support encrypted passwords. If you have just set up this account, please try changing to 'Password, transmitted insecurely' as the 'Authentication method' in the 'Account Settings | Server settings'. If it used to work and now suddenly fails, this is a common scenario how someone could steal your password.

Chosen solution

If your provider does not support encrypted passwords then you can not have the server setting set to use that. Change it to normal password and see if it works.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

If your provider does not support encrypted passwords then you can not have the server setting set to use that. Change it to normal password and see if it works.

more options

Thank you so much