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Since upgrade, Firefox jumps vertically & will load multiple instances of same page-w/outselection-OR DESIRE on my part.MySettings shouldn't allow.

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  • Last reply by FredMcD

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On one page & it automatically jumps to another point on page. Acts as if I have selected something (I haven't) & then opens multiple instances of a page - which I have no requested. My settings are setup so websites cannot redirect without my authorization & pages cannot be loaded until I select them. This has happened repeatedly since I updated.

On one page & it automatically jumps to another point on page. Acts as if I have selected something (I haven't) & then opens multiple instances of a page - which I have no requested. My settings are setup so websites cannot redirect without my authorization & pages cannot be loaded until I select them. This has happened repeatedly since I updated.

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: