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Can't log in to any Google account...No error messages given

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I can't log into any Google account. I have looked at similar topics and tried clearing the cache and cookies, to no avail. My cookie settings are Accept Cookies (checked), Accept third-party Cookies: Always, Keep until: I close Firefox.

I do have Bluhell firewall and Disconnect as add-ons, but even when I disable them nothing changes.

I have attached a screenshot. Normally, there should be a picture and my email displayed underneath my picture, but there is nothing.

I can't log into any Google account. I have looked at similar topics and tried clearing the cache and cookies, to no avail. My cookie settings are Accept Cookies (checked), Accept third-party Cookies: Always, Keep until: I close Firefox. I do have Bluhell firewall and Disconnect as add-ons, but even when I disable them nothing changes. I have attached a screenshot. Normally, there should be a picture and my email displayed underneath my picture, but there is nothing.

All Replies (2)

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Does this happen in a Private Window or a new profile?

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guigs2 said

Does this happen in a Private Window or a new profile?

It is indeed gone when I create a new profile, although not when I use a Private Window. However, I don't want to abandon my default profile, as it has all my add-ons and bookmarks. What should be my next course of action?