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How do I fix this error "An error occurred while sending mail. The mail server responded: Authentication is required before sending [R0107005]. Please verify

  • 5 replies
  • 13 have this problem
  • 69 views
  • Last reply by AblutonR

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My previous request had an incorrect email. This error began yesterday and I can't reply or send new emails from my PC, but email is working on my iphone.

My previous request had an incorrect email. This error began yesterday and I can't reply or send new emails from my PC, but email is working on my iphone.

Chosen solution

Press the Get Messages button...

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You can try to retrieve mail before sending. Some servers are configured to only send mail when you have authenticated by retrieving mail...

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What do you mean by retrieve email? How do I do that?

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Chosen Solution

Press the Get Messages button...

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I have been doing that. Here is the complete message I get. It was cut off in my initial question. "An error occurred while sending mail. The mail server responded: Authentication is required before sending [R0107005]. Please verify that your email address is correct in your Mail preferences and try again."

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I finally called Time Warner and they had me change the outgoing server settings. This fixed it. Don't know why the stmp-servercarolina.rr.com stopped working, but the new one "mail.twc.com" worked. i did have to change the port also back to the default 587 from 25. Don't know what happened but it is working again. Thanks for trying to help.