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Everytime i run firefox a "Mozilla" folder appears on my desktop, also after loading a page firefox seems to freeze up into a super lag thats approximatly 20sec

  • 6 replies
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

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Brand New Machine New Harddrive New Everything I downloaded Firefox, installed it now this happens. I have also removed and reinstalled firefox to attempt to fix. please help.

Brand New Machine New Harddrive New Everything I downloaded Firefox, installed it now this happens. I have also removed and reinstalled firefox to attempt to fix. please help.

All Replies (6)

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Hello

What is your operating system ? Windows or LInux? 32 or 64 bit ? what version of Mozilla Firefox are you installing ?

Please answer these questions.

Modified by Saurav

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Win7 x64 and newest Version

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it works fine on my desktop, new harddrive 3 days ago, but not my moms new harddrive, last night, both are same versions of windows x64, which is why im confused. Extra note...... in the thousand times I've installed Firefox i have never seen it make an empty "Mozilla" folder on the desktop like on hers every time you run it. (I've build/serviced many machines)

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  • Side note* Googling for hours hasn't been helpful.
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Hi, have you enabled 'Show Hidden Files and Folders' on your PC? if so turn it off and see if the folder disappears.

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Saurav said

What is your operating system ? Windows or LInux?

Look at the upper right and click Question details

Phrosty said

Everytime i run firefox a "Mozilla" folder appears

Is it just called Mozilla? What is in the folder?

Also, your System Details shows; Firefox 35. The current is 36.0.1 Download Firefox Full Installer For All languages And Systems {web link}