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Twitch Wont load, and when it does, the video player stays black.

Firefox Security software
Denys replied преди 4 дена
Conrad Ofstein
Conrad Ofstein

I recently Got a brand new computer. When I try to load twitch.tv, I just get a black screen, with a bar at the bottom that says "transferring data from assets.twitch.tv..."

I have tried everything under the sun. I have no extensions. - adjusted the enhanced tracking protection. - toggled DNS over HTTPS - Cleared web cache and cookies - Changed DNS Servers - Adjusted Hardware acceleration - changed media.wmf.media-engine.enabled to 0 - Ran Troubleshooting Mode

I also Have Norton installed, but its not running currently. Can you please help?

I recently Got a brand new computer. When I try to load twitch.tv, I just get a black screen, with a bar at the bottom that says "transferring data from assets.twitch.tv..." I have tried everything under the sun. I have no extensions. - adjusted the enhanced tracking protection. - toggled DNS over HTTPS - Cleared web cache and cookies - Changed DNS Servers - Adjusted Hardware acceleration - changed media.wmf.media-engine.enabled to 0 - Ran Troubleshooting Mode I also Have Norton installed, but its not running currently. Can you please help?
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Denys
Denys
  • Модератор
  • Топ 10 Сътрудници

Hi,

Sorry you experience that. A couple of additional questions:

Denys
Denys
  • Модератор
  • Топ 10 Сътрудници

And also, what exactly do you mean by Norton "not running"? If you have just some features disabled, it can still intercept (and break) your connections. If the above doesn't help, could you please consider temporarily uninstalling Norton and see if the issue goes away?

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