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Thunderbird "Forgot" email Password

  • 2 отговора
  • 0 имат този проблем
  • 11 изгледи
  • Последен отговор от paulandtara

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Overnight, while computer was sleeping, Thunderbird appears to have forgotten the email password. A dialog box pops up when checking email "login to server pop.centurylink.net with username {correct email address displayed} failed." With options retry, enter new password, and cancel available. Retry simply loops back to this error. Entering the (verified) correct password has no positive impact at all. Program and computer rebooted, no change. Windows 11 Pro. Password was not recently changed.

Overnight, while computer was sleeping, Thunderbird appears to have forgotten the email password. A dialog box pops up when checking email "login to server pop.centurylink.net with username {correct email address displayed} failed." With options retry, enter new password, and cancel available. Retry simply loops back to this error. Entering the (verified) correct password has no positive impact at all. Program and computer rebooted, no change. Windows 11 Pro. Password was not recently changed.

Всички отговори (2)

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that is generic login failure dialog. Thunderbird did not forget the server refused. Two quite different tings.

My first reaction is what has changed with century link. do your settings in Thunderbird match those published by century link. https://www.centurylink.com/home/help/internet/email/how-to-set-up-your-email-server-settings-to-go-through-pop-and-smtp.html#server-settings

Has there been some sort of outage at centurylink involving mail?

Do you have a VPN which hides your connection via certurylink from their servers that might cause them to refuse to allow you to login (it is more common these days, both providers refusing mail access unless you use their ISP services and VPN's that just turn themselves on randomly.)

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Server settings were checked and still as published. No VPN (unless some sneaky ugly software has invaded). Password has not been changed in the recent past. Was working well previous evening, computer not shut down overnight, no power failures, etc. This morning it was popping that wonderful dialogue. Have checked the webmail site for century link and email activity appears normal and functioning.

Will not be surprised if it is a century link issue, but no real pointers that direction. Have deleted and manually re-entered password on webmail to absolutely confirm correct and reentered in the dialogue pop-up, no joy. Software and computer rebooted, but have not deleted/disconnected "inbox" or deleted/reinstalled Thunderbird---and only started using a couple of weeks ago as Microsoft has seriously dropped something stinky with "new" outlook and barriers to installing "old" outlook.

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