Cannot authenticate my Verizon account using Mozilla Thunderbird
I have used Thunderbird on an old Windows PC for years. I need to create Thunderbird email on my new Windows 11 PC. I have downloaded and installed it. I created a new account using my email bryanttheinformer@verizon.net, and Thunderbird correctly identified the incoming address parameters and the outgoing address and parameters, exactly like my old system.
The new system consistently fails to authenticate my account through the server. I have turned OFF the incoming Firewall, but still the account fails to authenticate.
Please help. bryanttheinformer@verizon.net OR bryanttheinformer@gmail.com
Всички отговори (4)
Hey @bryanttheinformer, sounds like you're close, but Thunderbird is having trouble authenticating your Verizon.net email on your new Windows 11 setup. This is common because Verizon email is now handled through AOL/Yahoo, and they require either OAuth2 or an app password.
Let's try this:
- Open Thunderbird
- Go to Menu > Account Settings
- Under your Verizon account, go to Server Settings
- Set Authentication Method to OAuth2
- Scroll down to Outgoing Server (SMTP), select the Verizon SMTP server, click Edit
- Set Authentication Method there to OAuth2 as well
- Restart Thunderbird
- You should get a Yahoo/AOL login window
- Sign in with your full Verizon email address and approve Thunderbird access
If that works, you're done.
You can't use OAuth2 with verizon.net servers. Use these settings:
imap.aol.com, 993, SSL/TLS, OAuth2, yourname@verizon.net
smtp.aol.com, 465, SSL/TLS, OAuth2, yourname@verizon.net
Friends, thanks for your suggestions. I'm sure I didn't provide enough information to clarify this issue. Thunderbird does not present me with an OAuth2 authentication method. My incoming server is named pop.verizon.net. As such, I am only offered two protocols: IMAP and POP3. Thunderbird on my old PC (which works just fine) uses the POP3 protocol, with Connection Security SSL/TLS.
I have tried combinations of the few items I'm offered in the drop-downs when I'm setting up the Incoming and Outgoing servers. When I click the "Re-test" button to try a connection, I get this: "Thunderbird failed to find the settings for your email account".
Do you have any suggestions to go forward?
Thanks
Sfhowe's suggestion works, as does Thundamikes. I went through this last week. You may be having trouble with the setup wizard. go to settings>general and untick the experimental setting. I opened a bug on this to encourage that the Verizon setup be stabilized in the wizard. That is at https://bugzilla.mozilla.org/show_bug.cgi?id=1978413