Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече
Архивирани

No confirmation email recevied to sync with another computer.

Jimmy C

Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:


   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account
Hello, I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi. I've followed below instruciton from your team: Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders. Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again. Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with. If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa. Disable any VPN or special DNS configuration when attempting to sign into your account

Всички отговори (1)

Jimmy C said

Hello, I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi. I've followed below instruciton from your team: Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders. Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again. Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with. If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa. Disable any VPN or special DNS configuration when attempting to sign into your account

Just log into your Mozilla account on the device. That's it.