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Fire Fox not compatible with updated PG&E website

  • 5 отговора
  • 4 имат този проблем
  • Последен отговор от cor-el

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Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Всички отговори (5)

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Try to install this extension and turn it on for chrome-only websites: Chrome mask

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I installed Chrome Mask as suggested, then turned it one, went to www.pge.com/, clicked the Sign In button, which took me to https://m.pge.com/, accepted strictly necessary cookies, and then a blank screen. With Edge and Chrome, the next page is the actual sign-in screen. I verified the Chrome Mask was one, but evidently it is not working as expected. Running Firebox 129.0.2 on Windows 10 64-bit host.

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You can check the Web Console for relevant-looking messages.

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The blank screen described above is the symptom with or without Chrome Mask, it seems, I haven't attempted Chrome Mask. I do experience the blank screen.

The PGE site has complained that FireFox is unsupported for at least a year, however, one could log in and pay bills. PGE announced a website update recently and now the blank screen presents rather than the sign in dialog.

This is a big deal right FireFox shouldn't allow itself to be locked out?

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