Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

PDFs not opening in browser

  • 3 отговора
  • 0 имат този проблем
  • 4 изгледи
  • Последен отговор от zeroknight

more options

Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? Thanks!

Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? Thanks!
Прикачени екранни снимки

Всички отговори (3)

more options

Are there any errors in the Browser Console (Ctrl+Shift+J) when you open the PDF?

Does it still happen in Troubleshoot Mode?

Полезно?

more options

There seems to be a ton of errors in the browser console. And yes the issue still happens in troubleshoot mode

Полезно?

more options

Try changing accessibility.force_disabled to 1 in about:config then restart the browser.

Does it still happen in a new profile (without signing into sync account)? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.