Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox keeps crashing

  • 2 отговора
  • 1 има този проблем
  • 57 изгледи
  • Последен отговор от jonzn4SUSE

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

Всички отговори (2)

Hi, do you get the Mozilla Crash Reporter dialog and submit a crash report? Those may indicate a specific issue to follow up on.

More info on sharing crash reports: Firefox crashes - asking for support.

Otherwise a general question/comment:

Do you mean 165 MB of cache and site data as shown here on the Settings page, or is that measurement coming from somewhere else?

I don't think that exceeds the capacity of anything, but perhaps there is a bad sector that Firefox keeps running into. Apple has a support article on disk utilities here: https://support.apple.com/guide/disk-utility/repair-a-storage-device-dskutl1040/mac