We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crashes

  • 1 отговор
  • 1 има този проблем
  • 19 изгледи
  • Последен отговор от FredMcD

more options

There really are no reasons I can find, but as there are numerous times that Firefox crashes. I end up having to use the task manager to close Firefox.

I tried to submit Unsubmitted Crash Reports but they failed. Here are their ID's and dates:

985dded6-c4da-4209-b4b4-016fcbf58a6e 3/27/2019, 11:14 AM 8f575d62-343e-46c7-8aef-664fa5e87870 3/26/2019, 8:54 PM 16fb6ce9-e9f2-4e99-af01-ec1b6f814a11 3/24/2019, 10:56 PM 0bf423be-9036-44ac-b213-017a5af98b3d 3/24/2019, 10:49 PM 7eefebea-996c-42fe-9558-c0217365c112 3/24/2019, 12:59 AM db49f439-d441-44af-8676-927d32fe43cd 3/20/2019, 9:27 PM aeea3553-3c14-478c-86dd-5c12320911c5 3/20/2019, 9:23 PM a13fe645-755e-4f96-842b-8670906a963f 3/20/2019, 9:22 PM d337d6de-3fbe-41c3-aaa2-041708e16f3f 3/20/2019, 8:48 PM 5a3ccba5-c82a-4720-a507-e72695089ab0 3/20/2019, 2:12 PM 8617c3ef-b36e-45b1-b862-ecf95ce339ed 3/19/2019, 9:10 AM 1d39fc8a-1e98-4383-9584-ddf4ed839efc 3/19/2019, 6:55 AM 39519f5b-e9cb-4983-87d7-fe3085898074 3/18/2019, 11:28 AM b2cc5ff3-2a4b-4b0c-a2d2-4ef008baeefd 3/17/2019, 8:53 PM 97595015-cb9e-4b3f-ac44-c3f475677d0f 3/16/2019, 8:09 PM f8d58761-b783-44e7-bd98-a68636e1c5a1 3/15/2019, 10:09 PM 84b72060-6471-4bc6-b6c3-792aa0fe941f 3/15/2019, 7:31 PM eaa2af62-83eb-4598-8300-647ab3440964 3/14/2019, 11:39 PM 2e0ec343-5102-44fe-a260-0138283c2d49 3/14/2019, 1:13 AM a52c9ad6-a9cc-4d15-9943-3a17dfa7047b 3/13/2019, 12:22 AM 05336264-1911-41a1-b26e-d2760300b365 3/13/2019, 12:11 AM

There really are no reasons I can find, but as there are numerous times that Firefox crashes. I end up having to use the task manager to close Firefox. I tried to submit Unsubmitted Crash Reports but they failed. Here are their ID's and dates: 985dded6-c4da-4209-b4b4-016fcbf58a6e 3/27/2019, 11:14 AM 8f575d62-343e-46c7-8aef-664fa5e87870 3/26/2019, 8:54 PM 16fb6ce9-e9f2-4e99-af01-ec1b6f814a11 3/24/2019, 10:56 PM 0bf423be-9036-44ac-b213-017a5af98b3d 3/24/2019, 10:49 PM 7eefebea-996c-42fe-9558-c0217365c112 3/24/2019, 12:59 AM db49f439-d441-44af-8676-927d32fe43cd 3/20/2019, 9:27 PM aeea3553-3c14-478c-86dd-5c12320911c5 3/20/2019, 9:23 PM a13fe645-755e-4f96-842b-8670906a963f 3/20/2019, 9:22 PM d337d6de-3fbe-41c3-aaa2-041708e16f3f 3/20/2019, 8:48 PM 5a3ccba5-c82a-4720-a507-e72695089ab0 3/20/2019, 2:12 PM 8617c3ef-b36e-45b1-b862-ecf95ce339ed 3/19/2019, 9:10 AM 1d39fc8a-1e98-4383-9584-ddf4ed839efc 3/19/2019, 6:55 AM 39519f5b-e9cb-4983-87d7-fe3085898074 3/18/2019, 11:28 AM b2cc5ff3-2a4b-4b0c-a2d2-4ef008baeefd 3/17/2019, 8:53 PM 97595015-cb9e-4b3f-ac44-c3f475677d0f 3/16/2019, 8:09 PM f8d58761-b783-44e7-bd98-a68636e1c5a1 3/15/2019, 10:09 PM 84b72060-6471-4bc6-b6c3-792aa0fe941f 3/15/2019, 7:31 PM eaa2af62-83eb-4598-8300-647ab3440964 3/14/2019, 11:39 PM 2e0ec343-5102-44fe-a260-0138283c2d49 3/14/2019, 1:13 AM a52c9ad6-a9cc-4d15-9943-3a17dfa7047b 3/13/2019, 12:22 AM 05336264-1911-41a1-b26e-d2760300b365 3/13/2019, 12:11 AM

Всички отговори (1)

more options

Those crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support