Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Firefox connection issues on school internet ('The connection has timed out' error)

  • 1 отговор
  • 1 има този проблем
  • 7 изгледи
  • Последен отговор от FredMcD

asrealasyouare
asrealasyouare
more options

Whenever I try to open a web page it I get this message: "The connection has timed out, the server at [website]is taking too long to respond."

The school Wi-Fi network uses a proxy, and I've made sure the Firefox proxy settings are the same as Chrome and Edge, both of which work fine. Firefox works fine on my home Wi-Fi, so it's specifically Firefox on the school internet that's the problem.

Whenever I try to open a web page it I get this message: "The connection has timed out, the server at [website]is taking too long to respond." The school Wi-Fi network uses a proxy, and I've made sure the Firefox proxy settings are the same as Chrome and Edge, both of which work fine. Firefox works fine on my home Wi-Fi, so it's specifically Firefox on the school internet that's the problem.

Всички отговори (1)

FredMcD
FredMcD
more options

Check with the school's IT. Have you tried other browsers?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}