Hi &nbsp; !<BR> Do a malware check with several malware scanning programs on the Windows computer. <BR> • https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware <BR> Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure you update each program to get the latest version of their databases before doing a scan. <BR> • Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php • AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml • SuperAntispyware: http://www.superantispyware.com/ • Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx • Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender • Spybot Search & Destroy: http://www.safer-networking.org/en/index.html • Kasperky Free Security Scan: http://www.kaspersky.com/security-scan <BR>

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.