Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

After I updated to windows 10 I had to redownload thunderbird. How do get my old messages back?

more options

After I updated to windows 10 I had to redownload thunderbird. How do get my old messages back?

After I updated to windows 10 I had to redownload thunderbird. How do get my old messages back?

Всички отговори (3)

more options

The Windows 10 update has various options for what to do with your old data. Can you check for these folders to see whether and how many old profile folders you can find?

First, please turn on viewing of hidden files and folders: http://windows.microsoft.com/en-us/windows/show-hidden-files

  • C:\Users\your-user-name\AppData\Roaming\Thunderbird\Profiles
    • How many profile folders do you find?
  • C:\Windows.old\Users\your-user-name\AppData\Roaming\Thunderbird\Profiles
    • How many profile folders do you find?
more options

jscher2000 said

The Windows 10 update has various options for what to do with your old data. Can you check for these folders to see whether and how many old profile folders you can find? First, please turn on viewing of hidden files and folders: http://windows.microsoft.com/en-us/windows/show-hidden-files
  • C:\Users\your-user-name\AppData\Roaming\Thunderbird\Profiles
    • How many profile folders do you find?
  • C:\Windows.old\Users\your-user-name\AppData\Roaming\Thunderbird\Profiles
    • How many profile folders do you find?

I found 1 profile.

more options

Hmm, did you already install Thunderbird? If there's only 1 profile, it could be your new one that doesn't have your mail in it. If you check the date/time stamps on the files, can you tell whether they are from before or after your update?