Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Tried to sync bookmark with old sync without old device, not successful

  • 5 отговора
  • 2 имат този проблем
  • 32 изгледи
  • Последен отговор от user633449

more options

So my computer crashed so I no longer have the device with me technically as I am trying to retrieve my old bookmarks etc. With FF26, i logged in and clicked i lost the old device so a new key was generated, when i used that i was told it's wrong. -->i did this before when i reinstalled my system and it worked i thought maybe changing the recovery key might help which it didn't. then I saw the bolded word saying by changing revovery key, I effectively erased my old data with data on this new device.

is that true? I am crying so hard...T.T

thanks in advance!

So my computer crashed so I no longer have the device with me technically as I am trying to retrieve my old bookmarks etc. With FF26, i logged in and clicked i lost the old device so a new key was generated, when i used that i was told it's wrong. -->i did this before when i reinstalled my system and it worked i thought maybe changing the recovery key might help which it didn't. then I saw the bolded word saying by changing revovery key, I effectively erased my old data with data on this new device. is that true? I am crying so hard...T.T thanks in advance!

Всички отговори (5)

more options

Sorry, that is true.

The Recovery Key was used as the encryption key for Sync while the user data is off their devices; change it and the user data can't be decrypted.

more options

T.T i just dont get why the key generated with the "i lost my old device" thing didn't work............. so saadddddddd

but thanks..T.T

more options

In what way did the computer crash?

Did that make it necessary to reinstall Windows or even get a new hard drive?


more options

the hard drive was replaced but i assume it was no different than when i reinstalled the system to factory default in terms of syncing?

more options

Just two FYIs

  • Your Firefox is out of date, update to Firefox 30.
  • Firefox Sync never was intended to be a backup system, and shouldn't be used as such,