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Through Rogers I need to change the email settings and I have done what I think they info means but I still cannot send emails, please help

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  • Last reply by christ1

jisforme
jisforme
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I need to change my settings to what is below, I went into account settings and changed the port to 993 and outgoing to 465, still can't send emails - PLEASE HELP

change your settings to: Incoming POP3 port to 995, with SSL enabled OR Incoming IMAP port to 993, with SSL enabled

AND

Outgoing SMTP port to 465 with SSL enabled

I need to change my settings to what is below, I went into account settings and changed the port to 993 and outgoing to 465, still can't send emails - PLEASE HELP change your settings to: Incoming POP3 port to 995, with SSL enabled OR Incoming IMAP port to 993, with SSL enabled AND Outgoing SMTP port to 465 with SSL enabled

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Does this article have any additional or different information that helps in any way:

http://help.yahoo.com/l/ca/rogers/mail/ymail/basics/mail-12859445.html#mozthunderbird

Note: The "incoming" setting assumes POP mail. If you use IMAP, ignore that line.

christ1
christ1
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Can you post your Troubleshooting Information? AppMenu button - Help - Troubleshooting Information