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Bookmarks Toolbar disappears with Norton Toolbar

  • 1 cavab
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

jamesdeignan
jamesdeignan
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Each time I restart my Firefox (v 22) the Bookmarks Toolbar is gone. I have to go into Options and checkmark it to turn it back on.

Also, Firefox always opens as a smaller window, even though I always maximize the window and shut it down that way.

These problems only occur when I have my Norton Toolbar enabled. If I disable the Norton Toolbar, Firefox will remember my preferences each time I shut down. It opens exactly as it should with Norton's Toolbar disabled. Unfortunately I use Norton's Identity Safe for all my passwords, and I like the protection it offers for virus warnings. So I'd like to continue using it.

Thank you in advance for any suggestions.

Jim using Win7 Pro & Firefox 22.1.22

Each time I restart my Firefox (v 22) the Bookmarks Toolbar is gone. I have to go into Options and checkmark it to turn it back on. Also, Firefox always opens as a smaller window, even though I always maximize the window and shut it down that way. These problems only occur when I have my Norton Toolbar enabled. If I disable the Norton Toolbar, Firefox will remember my preferences each time I shut down. It opens exactly as it should with Norton's Toolbar disabled. Unfortunately I use Norton's Identity Safe for all my passwords, and I like the protection it offers for virus warnings. So I'd like to continue using it. Thank you in advance for any suggestions. Jim using Win7 Pro & Firefox 22.1.22

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for problems caused by a corrupted localstore.rdf file.

Please contact Norton for issues caused by Norton products.