Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

On Windows XP x64, why can I upgrade to 20.0.1, but can't install it directly?

sullivan1056
sullivan1056
more options

I've tried installing 20.0.1 directly downloaded from the site, and got "doesn't run on your OS" (paraphrase) When I installed 3.6.13, and hit the upgrade button (once to FF12, once to 20.0.1...) I'm now running 20.0.1... why the run-around?

I've tried installing 20.0.1 directly downloaded from the site, and got "doesn't run on your OS" (paraphrase) When I installed 3.6.13, and hit the upgrade button (once to FF12, once to 20.0.1...) I'm now running 20.0.1... why the run-around?

All Replies (2)

John99
John99
more options

I am not too sure, but possibly you tried to download the wrong version. You should not have problems in future. The upgrade procedure has been streamlined since the days of Firefox 3.6 .

sullivan1056
sullivan1056 Question owner
more options

I just used the download link on the Firefox homepage...