My gmail account continually disconnects and reconnects every few seconds.
I am using FF 19.0.2. I have multiple gmail accounts. One of them continually disconnects and reconnects every 5 to 10 seconds. It only happens with the one account. It only happens in Firefox. I am using Windows 7 64 bit.
All Replies (4)
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:
- Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
- Under "Time range to clear", select "Everything".
- Now, click the arrow next to Details to toggle the Details list active.
- From the details list, check Cache and Cookies and uncheck everything else.
- Now click the Clear now button.
Further information can be found in the Clear your cache, history and other personal information in Firefox article.
Did this fix your problems? Please report back to us!
________________________________________________________________________________
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
no way, iamjayakumars.
three gmail accounts without labs features, with default configs, tested on the very same browser at the very same time. starting from scratch. firefox in safe mode, with everything clean, with no previous cookies. this environment is tested during days.
Only one account affected. Always. Every few minutes, or even faster. the other two, behaving flawlessly.
if you monitor the traffic, you'll notice that google is re-sending the SID cookies at an incredibly stupid speed, invalidating the whole session ide thing, which is supposed to last 5 hours.
if you monitor the very same traffic with chrome, you'll notice a totally different thing, and the SID cookie is not being re-sent asinchronously every single second.
why?
lots of google api customers and app developers are complaining since a lot of time ago. some big failures reported, companies losing lots of money, and similar things.
I recommend moving on to another email provider and stop blaming firefox fot that.
Anyway, I wonder how is possible that mozilla's people is starring at this with no proaction at all. Lots of people will blame firefox eternally, and have moved to chrome, which solves the problem.
If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.
cor-el
I repeat my previous comment with more details so you realize that what you are saying is unapplicable
"starting from scratch. firefox in safe mode, with everything clean, with no previous cookies."
there are NO databases to repair/substitute because I delete them on every single run. Problem persists on the very same account.
Modified by alejandroamo