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How can i solve the problem relate with gmail links opening in firefox ? New link start in new tab and disconnects.Also youtube streaming breaks everytime .

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  • Last reply by user633449

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Firefox disconnects by clicking link in my gmail and most of time i refreshes the page few clicks. And also some problem relate with playing youtube videos. I frankly notice that i connect my net using PC Suite and also system protected with Anti virus program. So kindly check my browser and restore it's missing without using factory reset. Notify me for any urgent update of yours 16th version. Thanking for yours brilliant support . Jaison James.

Firefox disconnects by clicking link in my gmail and most of time i refreshes the page few clicks. And also some problem relate with playing youtube videos. I frankly notice that i connect my net using PC Suite and also system protected with Anti virus program. So kindly check my browser and restore it's missing without using factory reset. Notify me for any urgent update of yours 16th version. Thanking for yours brilliant support . Jaison James.

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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