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I downloaded the newest version of Firefox and now I can not use any of the clickable link tabs in yahoo mail, gmail, or hotmail. Do you know what is causing this.

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  • 3 have this problem
  • 6 views
  • Last reply by cor-el

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Go to msn.com for example: at the top of their page they have clickable link to hotmail. When I upgraded to Firefox 7 this link no longer works. Same thing happens with my yahoo mail, gmail and hotmail. If you open up yahoo mail for example; I can not click on the signout tab.... it doesn't function with firefox 7. I worked prior to uploading new version. I don't have that problem on my windows 7 platform.

Go to msn.com for example: at the top of their page they have clickable link to hotmail. When I upgraded to Firefox 7 this link no longer works. Same thing happens with my yahoo mail, gmail and hotmail. If you open up yahoo mail for example; I can not click on the signout tab.... it doesn't function with firefox 7. I worked prior to uploading new version. I don't have that problem on my windows 7 platform.

All Replies (4)

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That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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That did not help my problem. When I go to msn.com I can not click on the "hotmail" link or any other link on this page. This seems to have occurred on the latest update of firefox. The yahoo toolbar is not the problem. I had to remove firefox from my Vista system. It's not usuable with this problem. I made no changes to the default setup of firefox 7. Firefox 7 is working fine on my Windows 7 system.

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I also attempted to reload the system, and I also checked all of my drivers to make sure they were up to date. Everything checked out on my system. Firefox 7, as far as I can tell, has compatability issues with Windows Vista.

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Did you try Save mode?

In Firefox 4+ you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)