Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my toshiba fingerprint utility stopped working once I loaded the new firefox version 4

  • 2 cavab
  • 18 have this problem
  • 1 view
  • Last reply by danylester

more options

I have a toshiba satellite pro laptop. it comes with a utility to use your fingerprint to enter password protected sites. when I go to a preregistered site a green bar used to show below the menu bar prompting me to scan my fingrprint to enter the site. this green bar no longer shows up and sanning my fingerprint doesn't work. the fingerprint utiltiy does work when I first sign in to my computer so I think it is a problem with version 4. any ideas?

I have a toshiba satellite pro laptop. it comes with a utility to use your fingerprint to enter password protected sites. when I go to a preregistered site a green bar used to show below the menu bar prompting me to scan my fingrprint to enter the site. this green bar no longer shows up and sanning my fingerprint doesn't work. the fingerprint utiltiy does work when I first sign in to my computer so I think it is a problem with version 4. any ideas?

All Replies (2)

more options

See if this extension works for you.
Fingerfox (SE)
https://addons.mozilla.org/firefox/3871/

Or maybe this version from the author's website.
http://amews.net/products/fingerfox/


If neither of those work, check with Toshiba for an update.

more options

Thx for your reply, I am a little worried about experimenting with addins as I think this is a bug in version 4 and firefox should fix it. my fingerprint utility works with internet explorer so I know it's firefox that's the problem.