Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pop-ups aren't loading (intentional pop-ups, like for a game)

  • 1 cavab
  • 16 have this problem
  • 5 views
  • Last reply by cor-el

Whenever a website tries to load a pop-up window, all that pops up is a blank window with an address bar that doesn't do anything. Sometimes I can open these in another tab instead of a new window, but that only works about half the time. I've disabled my pop-up blocker, but that didn't make a difference. This has become a problem because I'm applying to college and a lot of the school websites open a pop-up window with the application or scholarship forms. This only happens on Firefox. When I use IE, the pop-ups work just fine.

Whenever a website tries to load a pop-up window, all that pops up is a blank window with an address bar that doesn't do anything. Sometimes I can open these in another tab instead of a new window, but that only works about half the time. I've disabled my pop-up blocker, but that didn't make a difference. This has become a problem because I'm applying to college and a lot of the school websites open a pop-up window with the application or scholarship forms. This only happens on Firefox. When I use IE, the pop-ups work just fine.

All Replies (1)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

Do you have security software that can block pop-ups?