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Slow initial email retrieval

puelo

Hi,

Since yesterday (maybe related to the update to Version 128.6.1esr which occured yesterday at 2pm) my Thunderbird is really slow retrieving the emails from all my inboxes. Previously the progress messages in the bottom left corner went by really quickly when opening Thunderbird, but now this process takes about 5-10 seconds to complete. It looks like a slow network connection, but that is not the case.

I have not changed anything, restarted my PC, cleared the Thunderbird Cache, disabled my Anti-Virus/Firewall, but to no avail.

Is this related to the last update or/and is there something i can do to fix that?

Thanks

Hi, Since yesterday (maybe related to the update to Version 128.6.1esr which occured yesterday at 2pm) my Thunderbird is really slow retrieving the emails from all my inboxes. Previously the progress messages in the bottom left corner went by really quickly when opening Thunderbird, but now this process takes about 5-10 seconds to complete. It looks like a slow network connection, but that is not the case. I have not changed anything, restarted my PC, cleared the Thunderbird Cache, disabled my Anti-Virus/Firewall, but to no avail. Is this related to the last update or/and is there something i can do to fix that? Thanks

All Replies (1)

Does problem change? (many users have found antivirus software causing problems)

If it did not get better, see https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems