Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot find older bookmark files and links after updating to newest revision and forced to create a new acct.

  • 1 cavab
  • 1 has this problem
  • 9 views
  • Last reply by Amelia

more options

Was forced to create a new Firefox acct. Changed email address. Had to refresh to latest version and changed my email address. Now cannot find previous bookmarks, before I had to update to latest version. Need help in finding all my bookmarks and import them to the new acct

Was forced to create a new Firefox acct. Changed email address. Had to refresh to latest version and changed my email address. Now cannot find previous bookmarks, before I had to update to latest version. Need help in finding all my bookmarks and import them to the new acct

All Replies (1)

more options

Hello,

Please check your desktop folder for a folder called Old Firefox Data. If this folder exists, please close Firefox and copy the insides of the folder to a Firefox profile, and switch to that profile in about:profiles for exporting things.

If this folder does not exist, please go to about:profiles and check if there are duplicate default-release entries. If so, switch to the other one for exporting things.