Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Import and Export doesn't do anything

  • 1 cavab
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

Al
Al
more options

When I follow the instructions for importing bookmarks.html nothing happens. I get to the Library window and select the import/export tab but nothing happens. So how, other than typing them all in, can I import and export my Bookmarks. I am using Linux Mint 20 newly installed. Previous was Linux Mint 19.3 and everything worked fine. All appears to be working OK. ................ Al

When I follow the instructions for importing bookmarks.html nothing happens. I get to the Library window and select the import/export tab but nothing happens. So how, other than typing them all in, can I import and export my Bookmarks. I am using Linux Mint 20 newly installed. Previous was Linux Mint 19.3 and everything worked fine. All appears to be working OK. ................ Al

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.