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two step authentication. How do I disable? I click disable and it does not work

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  • 1 has this problem
  • 2 views
  • Last reply by cor-el

christiang
christiang
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I had to format my iphone. when I did I lost my two factor for firefox. I log into my firefox account, got to manage devices, click change on two step authentication and click disable. Nothing happens. I have cleared out my cookies, etc. tried again, but it still does not work. How do I fix before I get locked out?

I had to format my iphone. when I did I lost my two factor for firefox. I log into my firefox account, got to manage devices, click change on two step authentication and click disable. Nothing happens. I have cleared out my cookies, etc. tried again, but it still does not work. How do I fix before I get locked out?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You need a fresh login to the Firefox Account website if you want to disable 2FA.

In case of issues try to log in to the Firefox Account via this website.