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live.mozillamessaging.com could not be found.

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  • 1 has this problem
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  • Last reply by Wayne Mery

grabba
grabba
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All has been working fine again after a problem with the ISP but that is sorted several days ago. Then this morning i am getting this message 


 Application Basics

   Name: Thunderbird
   Version: 52.7.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.7.0
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20180322145026
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.madasafish.com:110, plain, passwordCleartext
     OUTGOING: , mail.madasafish.com:587, plain, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

 Crash Reports

 Extensions
   ImportExportTools, 3.3.0, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
   Lightning, 5.4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.zoom.full: true
     extensions.lastAppVersion: 52.7.0
     font.internaluseonly.changed: false
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: f484e8d3-a539-4ffb-8f6e-a3d819b0a26
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1525455533
     places.history.expiration.transient_current_max_pages: 122334
     print.printer_Canon_MX920_series_Printer.print_bgcolor: false
     print.printer_Canon_MX920_series_Printer.print_bgimages: false
     print.printer_Canon_MX920_series_Printer.print_duplex: -437918235
     print.printer_Canon_MX920_series_Printer.print_edge_bottom: 0
     print.printer_Canon_MX920_series_Printer.print_edge_left: 0
     print.printer_Canon_MX920_series_Printer.print_edge_right: 0
     print.printer_Canon_MX920_series_Printer.print_edge_top: 0
     print.printer_Canon_MX920_series_Printer.print_evenpages: true
     print.printer_Canon_MX920_series_Printer.print_footercenter:
     print.printer_Canon_MX920_series_Printer.print_footerleft: &PT
     print.printer_Canon_MX920_series_Printer.print_footerright: &D
     print.printer_Canon_MX920_series_Printer.print_headercenter:
     print.printer_Canon_MX920_series_Printer.print_headerleft: &T
     print.printer_Canon_MX920_series_Printer.print_headerright: &U
     print.printer_Canon_MX920_series_Printer.print_in_color: true
     print.printer_Canon_MX920_series_Printer.print_margin_bottom: 0.5
     print.printer_Canon_MX920_series_Printer.print_margin_left: 0.5
     print.printer_Canon_MX920_series_Printer.print_margin_right: 0.5
     print.printer_Canon_MX920_series_Printer.print_margin_top: 0.5
     print.printer_Canon_MX920_series_Printer.print_oddpages: true
     print.printer_Canon_MX920_series_Printer.print_orientation: 0
     print.printer_Canon_MX920_series_Printer.print_page_delay: 50
     print.printer_Canon_MX920_series_Printer.print_paper_data: 9
     print.printer_Canon_MX920_series_Printer.print_paper_height: -1.00
     print.printer_Canon_MX920_series_Printer.print_paper_name:
     print.printer_Canon_MX920_series_Printer.print_paper_size_unit: 1
     print.printer_Canon_MX920_series_Printer.print_paper_width: -1.00
     print.printer_Canon_MX920_series_Printer.print_resolution: 600
     print.printer_Canon_MX920_series_Printer.print_reversed: false
     print.printer_Canon_MX920_series_Printer.print_scaling: 0.80
     print.printer_Canon_MX920_series_Printer.print_shrink_to_fit: false
     print.printer_Canon_MX920_series_Printer.print_to_file: false
     print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_bottom: 0
     print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_left: 0
     print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_right: 0
     print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_top: 0
     security.sandbox.content.tempDirSuffix: {200febeb-e221-4a8f-b721-70f96202468b}

 Graphics

     GPU #1
     Description: Intel(R) HD Graphics 620
     Vendor ID: 0x8086
     Device ID: 0x5916
     RAM: Unknown
     Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 23.20.16.4849
     Driver Date: 10-27-2017

     Features
     Direct2D: false
     DirectWrite: true (10.0.16299.15)
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)

     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.13.1
     4.13.1

     NSS
     3.28.6
     3.28.6

     NSS Util
     3.28.6
     3.28.6

     NSS SSL
     3.28.6
     3.28.6

     NSS S/MIME
     3.28.6
     3.28.6
All has been working fine again after a problem with the ISP but that is sorted several days ago. Then this morning i am getting this message Application Basics Name: Thunderbird Version: 52.7.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.7.0 Profile Folder: Open Folder (Local drive) Application Build ID: 20180322145026 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles Mail and News Accounts account1: INCOMING: account1, , (pop3) mail.madasafish.com:110, plain, passwordCleartext OUTGOING: , mail.madasafish.com:587, plain, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext Crash Reports Extensions ImportExportTools, 3.3.0, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3} Lightning, 5.4.7, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name: Value browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.zoom.full: true extensions.lastAppVersion: 52.7.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: f484e8d3-a539-4ffb-8f6e-a3d819b0a26 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1525455533 places.history.expiration.transient_current_max_pages: 122334 print.printer_Canon_MX920_series_Printer.print_bgcolor: false print.printer_Canon_MX920_series_Printer.print_bgimages: false print.printer_Canon_MX920_series_Printer.print_duplex: -437918235 print.printer_Canon_MX920_series_Printer.print_edge_bottom: 0 print.printer_Canon_MX920_series_Printer.print_edge_left: 0 print.printer_Canon_MX920_series_Printer.print_edge_right: 0 print.printer_Canon_MX920_series_Printer.print_edge_top: 0 print.printer_Canon_MX920_series_Printer.print_evenpages: true print.printer_Canon_MX920_series_Printer.print_footercenter: print.printer_Canon_MX920_series_Printer.print_footerleft: &PT print.printer_Canon_MX920_series_Printer.print_footerright: &D print.printer_Canon_MX920_series_Printer.print_headercenter: print.printer_Canon_MX920_series_Printer.print_headerleft: &T print.printer_Canon_MX920_series_Printer.print_headerright: &U print.printer_Canon_MX920_series_Printer.print_in_color: true print.printer_Canon_MX920_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_left: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_right: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_top: 0.5 print.printer_Canon_MX920_series_Printer.print_oddpages: true print.printer_Canon_MX920_series_Printer.print_orientation: 0 print.printer_Canon_MX920_series_Printer.print_page_delay: 50 print.printer_Canon_MX920_series_Printer.print_paper_data: 9 print.printer_Canon_MX920_series_Printer.print_paper_height: -1.00 print.printer_Canon_MX920_series_Printer.print_paper_name: print.printer_Canon_MX920_series_Printer.print_paper_size_unit: 1 print.printer_Canon_MX920_series_Printer.print_paper_width: -1.00 print.printer_Canon_MX920_series_Printer.print_resolution: 600 print.printer_Canon_MX920_series_Printer.print_reversed: false print.printer_Canon_MX920_series_Printer.print_scaling: 0.80 print.printer_Canon_MX920_series_Printer.print_shrink_to_fit: false print.printer_Canon_MX920_series_Printer.print_to_file: false print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_top: 0 security.sandbox.content.tempDirSuffix: {200febeb-e221-4a8f-b721-70f96202468b} Graphics GPU #1 Description: Intel(R) HD Graphics 620 Vendor ID: 0x8086 Device ID: 0x5916 RAM: Unknown Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Driver Version: 23.20.16.4849 Driver Date: 10-27-2017 Features Direct2D: false DirectWrite: true (10.0.16299.15) WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 620 Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) AzureCanvasBackend: skia AzureCanvasAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: skia JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.13.1 4.13.1 NSS 3.28.6 3.28.6 NSS Util 3.28.6 3.28.6 NSS SSL 3.28.6 3.28.6 NSS S/MIME 3.28.6 3.28.6

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Hi grabba. I got this info from our web admin "As far as I can tell, live.mozillamessaging.com is fine. Site24x7 shows no downtime for the past week. Most likely this person is having routing issues with their ISP. Suggest you do a tracert.