Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open up my old e-mails, the message is gone. I

  • 4 cavab
  • 1 has this problem
  • 15 views
  • Last reply by pondysh

more options

It's almost the same as opening up a new e-mail account, except, I haven't opened up a new account. When I click on an old e-mail, the message is gone. Also, when I click on the e-mail, another e-mail message address shows up.

It's almost the same as opening up a new e-mail account, except, I haven't opened up a new account. When I click on an old e-mail, the message is gone. Also, when I click on the e-mail, another e-mail message address shows up.

All Replies (4)

more options

ritastarryeyes said

Also, when I click on the e-mail, another e-mail message address shows up.

That gives me hope that a repair will bring your mail back, rather than demonstrate the true extent of your loss.. Right click the folder and select properties Click the repair button.

more options

ritastarryeyes said

It's almost the same as opening up a new e-mail account, except, I haven't opened up a new account. When I click on an old e-mail, the message is gone. Also, when I click on the e-mail, another e-mail message address shows up.
more options

did you repair the folder?

more options

I did this, as I had a similar problem, and what was totally empty, then had 4 messages with random dates, although Number of messages had 663. Is there a size limit that I may be running into?