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emails going automatically to Trash??

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  • Last reply by Matt

Nanny099
Nanny099
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For some time now, I have not had my new emails going into the Inbox, unless I reroute them. They are all going straight to Trash. How do I fix this problem? I have tried repairing the Inbox, but it only works once, then reverts to all mail in Trash.

For some time now, I have not had my new emails going into the Inbox, unless I reroute them. They are all going straight to Trash. How do I fix this problem? I have tried repairing the Inbox, but it only works once, then reverts to all mail in Trash.

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?

Please post back with this information and any other questions you might have.