Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my bookmarks disappeared

  • 2 cavab
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

more options

I installed 17 updates that came from Windows 7 on my computer and I logged back on and I went to the Firefox Open Menu and clicked on Restore Defaults and my menu bar went away and my Bookmarks/Favorites disappeared also. So I clicked on Undo and the menu bar came back on but not the Bookmarks/Favorites they are all gone. So I clicked on Bookmarks then Show All Bookmarks then, Import/Backup, then Restore and under Restore it only shows ChooseFile there is no dates for the Bookmarks shown. How can I get my Bookmarks/Favorites back? Thanks for the help.

I installed 17 updates that came from Windows 7 on my computer and I logged back on and I went to the Firefox Open Menu and clicked on Restore Defaults and my menu bar went away and my Bookmarks/Favorites disappeared also. So I clicked on Undo and the menu bar came back on but not the Bookmarks/Favorites they are all gone. So I clicked on Bookmarks then Show All Bookmarks then, Import/Backup, then Restore and under Restore it only shows ChooseFile there is no dates for the Bookmarks shown. How can I get my Bookmarks/Favorites back? Thanks for the help.

All Replies (2)

more options
more options