Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The back button is broken. On the nytimes.com especially. Must hit multiple times to go back one page. For months now. Chrome no problem on same site.

  • 1 cavab
  • 2 have this problem
  • 15 views
  • Last reply by cor-el

more options

As stated: The back button is broken. On the nytimes.com especially. Must hit multiple times to go back one page. For months now. Chrome no problem on same site. This is FF 31.0 on Windows 7. This is nearly the final straw for me. I'm now using Chrome instead more than half the time because it doesn't have this problem.

As stated: The back button is broken. On the nytimes.com especially. Must hit multiple times to go back one page. For months now. Chrome no problem on same site. This is FF 31.0 on Windows 7. This is nearly the final straw for me. I'm now using Chrome instead more than half the time because it doesn't have this problem.

All Replies (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Note that you can hold down the left mouse button on the Back or Forward button to open the tab history and select an entry.