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Cannot configure firefox sync and do not have add a device option

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  • Last reply by Andrew
  • Həll olunub

I am very frustrated. I have spent a lot of time over the past two days trying to figure out how to ocnfigure Firefox sync. I am specifically trying to sync my iphone to my account. I have downloaded two apps from the Apple App store, both of which are designed to allow me to do so. When I open both of these apps they provide me with a pass code that is broken up into three sections each containing 4 letter and or number combinations, just as I see in all the articles designed to assist me with this issue. However, I open my sync dashboard and do not see ANY tab that states "Add a Device" as the articles also say. So I click on the "I am not near my computer" tab in the apps (both appear to work identically) and I am asked to enter my account, password, and sync key info. I cannot find an article anywhere that tells me what my sync key is or how to recover it if I have forgotten it~!!!@!!!!!!!! Please freaking help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am very frustrated. I have spent a lot of time over the past two days trying to figure out how to ocnfigure Firefox sync. I am specifically trying to sync my iphone to my account. I have downloaded two apps from the Apple App store, both of which are designed to allow me to do so. When I open both of these apps they provide me with a pass code that is broken up into three sections each containing 4 letter and or number combinations, just as I see in all the articles designed to assist me with this issue. However, I open my sync dashboard and do not see ANY tab that states "Add a Device" as the articles also say. So I click on the "I am not near my computer" tab in the apps (both appear to work identically) and I am asked to enter my account, password, and sync key info. I cannot find an article anywhere that tells me what my sync key is or how to recover it if I have forgotten it~!!!@!!!!!!!! Please freaking help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Chosen solution

Apps in the Apple App Store are not from Mozilla and possibly no longer work with Firefox as Firefox has now moved from Sync to Firefox Accounts. Mozilla does not have any apps out there in the Apple app store however, 3rd parties may but they're not vetted by Mozilla.

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Seçilmiş Həll

Apps in the Apple App Store are not from Mozilla and possibly no longer work with Firefox as Firefox has now moved from Sync to Firefox Accounts. Mozilla does not have any apps out there in the Apple app store however, 3rd parties may but they're not vetted by Mozilla.