About David McRitchie

When asking a question, please make it easy for others to verify your problem and provide a solution

• Don't make others ask for the url. Try to post so others don't have to ask who, when, where, why, where, how, how much, or what does it do instead of work.

• The idea is to ask a single question that can be answered in one-shot, because once someone replies, it no longer shows up as "no replies", so it remains mixed in with questions waiting for a better answer from a volunteer and those that have not been marked as solved (only the original poster can mark as solved).
• If you are getting a message, please provide the complete message along with spaces punctuations, etc as seen in the message. This will help you and it will help others later using searches to find solved replies.
• Please use the built-in Firefox spelling checker to automatically check spelling in text boxes. (additional notes and testing)

Picking up your answers (you must be signed in to view "my-contributions or to mark one answer as solved

• There is a "Get email updates" in the upper right corner of each questions page that applies only to the question on that page. (you must do this for each question you want an email notification of activity for). To stop receiving updates on a question go to its page (like the one in the email) and click on "Stop email updates" (it only applies to the one question).
• You can click on "My Contributions" -- https://support.mozilla.com/questions?filter=my-contributions (at the top of a main forum page, see pictures) -- and sort on "Most Recent" (recently updated appear first). You could create a bookmark for the page. (If you check your contributions here regularly, this is a good alternative to receiving email.)

• Special Search form -- https://support.mozilla.com/en-US/search?a=2&q=

Feedback is important, whether suggestion works or not; problem remains open as unsolved until the owner (Original Poster) marks one answer as solved.

• Marking an answer as solved helps, also if there were several solutions/suggestions within a chosen solution an additional note on which part specifically helped you would also be appreciated. Only the original poster can mark as solved, but even if you are not the original poster any answer that helped for you can be marked as helpful. Marking as solved does not prevent additional replies but it does indicate the issue is resolved with you. Anyone can mark an answer as helpful or not helpful. Marking as not helpful without a comment probably helps no one.

Profile Files

• Profile folder - MozillaZine Knowledge Basehttp://kb.mozillazine.org/Profile
• Creating a new Firefox profile on Windows - MozillaZine Knowledge Basehttp://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
• Transferring data to a new profile - Firefox - MozillaZine Knowledge Basehttp://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
• Recovering important data from an old profile | How to | Firefox Helphttps://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile
• Profile folder - Firefox - MozillaZine Knowledge Basehttp://kb.mozillazine.org/Profile_folder_-_Firefox
• Using multiple profiles - Firefox - MozillaZine Knowledge Base :http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox

Make sure you know difference between export/import and backup/restore

• Bookmarks - MozillaZine Knowledge Basehttp://kb.mozillazine.org/Bookmarks
• Backing up and restoring bookmarks - Firefox - MozillaZine Knowledge Basehttp://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
• Import bookmarks - MozillaZine Knowledge Basehttp://kb.mozillazine.org/Import_bookmarks

For help working with your bookmarks and history see

• Bookmarks - MozillaZine Knowledge Base -- http://kb.mozillazine.org/Bookmarks
• Sorting and rearranging bookmarks - Firefox - MozillaZine Knowledge Base http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox
• Viewing the browsing history - Firefox - MozillaZine Knowledge Basehttp://kb.mozillazine.org/Viewing_the_browsing_history_-_Firefoxfox

Several pages of mine with additional help

• Firefox and other Browser Keyboard Shortcuts (Comparison Table)
• Large list of Firefox extensions and usage notes
• keyword shortcuts and bookmarklets, bookmarklets are bookmarks with JavaScript code
• Styles & Extensions that I use, see picture (tab borders: Red borders -- active tab, Blue borders -- tab has been read, Green borders -- tab has not been read, Magenta borders -- tab is being downloaded)
• Windows 7 Home Premium, my notes and customizations

Problems encountered by existing Firefox users You can make Firefox 4.0.1, 5.0, and Firefox 6.0 look like Firefox 3.6.20, see numbered items 1-10 in the following topic Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6) -- Many questions asked in the support forum can are answered on this page, you may save yourself some time looking at this page.

Keep your extensions up to date, don't wait for a Firefox update and then try to do everything after the Firefox update.

Research your extensions, some may have updates, the most important infomation after the description is hidden, you must expand them ...

• "Developer Comments" much more important than user comments, and
• "Version information" which contain version compatibility, and size of the add-on along with release notes. Also check the "View all versions" link which may have later version available not yet approved. 

You can force 6.0 "compatibility" with the "Compatibility Reporter" extension, or with extensions.checkCompatibility using about:config. Use with caution.

For those that really need an earlier version of Firefox, find your system and the Firefox version you want in releases, download and start the install.

• http://kb.mozillazine.org/Go_back_to_an_old_version_of_Firefox
• ftp://ftp.mozilla.org/pub/firefox/releases/

• http://www.mozilla.com/firefox/all-older.html

When reinstalling Firefox from a download, Firefox must be down once the installation starts. When the installation finishes, don't let the install start firefox for you. Instead end the install and start Firefox in your normal manner, thus preventing creating a new profile which does not have your bookmarks cookies, etc (but your old profile would still be around and would).

Hierarchy that seems to get misplaced