Problem with Thunderbird/VPN

Using Nord VPN: All Gmail accounts are set up for imap on Thunderbird: 1) With VPN on, I cannot send/receive emails from/to my Gmail accounts using Thunderbird. 2) With … (read more)

Using Nord VPN: All Gmail accounts are set up for imap on Thunderbird:

1) With VPN on, I cannot send/receive emails from/to my Gmail accounts using Thunderbird. 2) With VPN off, I can send/receive emails from/to my Gmail accounts 3) With VPN on or off and logged directly on mail.google.com, I am able to send/receive emails

And, yes, I have tried different port numbers and all server info is correct for imap on Thunderbird as indicated by #2 above. This change happened overnight and Thunderbird always worked faultlessly with Nord VPN for years. I don't think we can blame Nord VPN for this, given #3 above.

Your thoughts?

Asked by Thunderbird Support 3 months ago

Last reply by Thunderbird Support 3 months ago

Freezes while composing message Thunderbird 138/139, Windows 11, in safe mode and troubleshoot mode

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only openin… (read more)

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

Asked by Dan Landiss 2 weeks ago

Last reply by Dan Landiss 3 days ago

2nd Computer

I've downloaded the program to a second computer and put in my creditials and it's giving me an error "unable to log in at server. Probably wrong configuration, username … (read more)

I've downloaded the program to a second computer and put in my creditials and it's giving me an error "unable to log in at server. Probably wrong configuration, username or password." I've entered the correct info. Help

Asked by unitybaptist 4 days ago

Thinderbird 139 can't connect to my e-mail provider. “user name or password are wrong!”

After updating Thunderbird to version 139.0.2 Thunderbird can't connect to my E-Mail provider! Getting error massage saying “user name or password are wrong!” It happenin… (read more)

After updating Thunderbird to version 139.0.2 Thunderbird can't connect to my E-Mail provider! Getting error massage saying “user name or password are wrong!” It happening on my PC with windows10 Pro and the same on my laptop with windows 11 Pro. On my browser or my mobile, I can connect without any problem to my e-mail provider. After consulting my provider, his suggestion was to try installing my account again. I did but it didn’t work (same error) I tried installing older version which Thunderbird was functioning on. It didn’t work either. Even that I cleaned my PC from Thunderbird totally. To clear this point on Versions 139.0 and 139.0.1 Thunderbird function as always before. Up to now any Thunderbird update took automatically the existing setting without any problem. Any information how to solve my problem? Thanks.

Asked by NG089 5 days ago

Last reply by NG089 5 days ago

Strange errors suddenly? Error message "could not be compacted because writing to folder failed." (bug1959858) And Inbox disappears (bug1952311)

I have no idea why, but TB is wonking out lately with strange errors? The folder '[Gmail]/Sent Mail on me@mydomain.com' could not be compacted because writing to folder … (read more)

I have no idea why, but TB is wonking out lately with strange errors?

The folder '[Gmail]/Sent Mail on me@mydomain.com' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again.

I have a ton of space and have not changed anything on the PC?

Any ideas?

Asked by Doug Sooley 2 months ago

Last reply by Doug Sooley 5 days ago