Having problems sending emails (locked duplicate)

I have no problem receiving emails on this account [redacted]@smartpointproducts.ca however sending or replying doesn't work it's not the passwords here's my SMTP server … (read more)

I have no problem receiving emails on this account [redacted]@smartpointproducts.ca however sending or replying doesn't work it's not the passwords here's my SMTP server settings screenshot below.

Locked 1

Error synchronizing with Google Calendar

I have my Google Calendar added through the network/gmail account process. I can see the events from my Google cal in TBird. When I accept an invite that came into my ema… (read more)

I have my Google Calendar added through the network/gmail account process. I can see the events from my Google cal in TBird. When I accept an invite that came into my email in TB, it gets added to the TB calendar but never syncs back to my Google cal. Looking at the Error Console, I keep getting "Server Replied with 500"' errors (full error code is below).

I already tried all the online steps - delete/add calendar, clear password, reset OAuth token, still get the same issue.

calendar: [calCachedCalendar] Unable to perform playback action add to the server, will try again next time (longnumbersequence,[Exception... "Server Replied with 500" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/CalDavCalendar.sys.mjs :: onOperationComplete :: line 580" data: no]) CalCachedCalendar.sys.mjs:570:20

Solved 1

Google Calendar & Tasks suddenly fail in Thunderbird 157 64bit

I'm running Thunderbird 157 64bit for Google email, Calendar & Tasks. This has worked nicely for months even after the upgrade to 157. Today Calendar & Tasks fa… (read more)

I'm running Thunderbird 157 64bit for Google email, Calendar & Tasks. This has worked nicely for months even after the upgrade to 157. Today Calendar & Tasks fail to connect and are completely blank. Apparently the Add-on 128.5.12 (Philipp Kewisch) that made this work has been disabled for some reason. Please don't tell me that Thunderbird has suddenly decided Google Calendar and Tasks just aren't needed by anyone anymore. There is no new connector available that I can find, just a suggestion to go back to an older version of Thunderbird? Please help me understand. Thanks!

Solved 2 10

Sent mail not put in Sent folder

I've received the following message the last few days when I send an email with Thunderbird: Your message was sent but a copy was not placed in your sent folder (Sent) du… (read more)

I've received the following message the last few days when I send an email with Thunderbird:

Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. (I am sure neither of those errors apply.)

It then gave me the option to "save" (I didn't get the exact wording before I clicked on "save") and I don't see it anywhere. This was a very important email and I need to find it.

Solved 3

Delay moving pop messages to or from 4 specific mailboxes (win10, v152). (debug process stuck at "Could not start browser toolbox. You need to enable it.") Cause: McAfee

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all". Which is true for all the mailboxes shown on the attac… (read more)

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Moderator Notes:

Solved 68 180

Thunderbolt AI - Can I use it?

I understand Thunderbolt AI is available. Can I use it as an ordinary Thundermail user to ash questions just like I would ask a question of ChatGPT etc? If so, how do I… (read more)

I understand Thunderbolt AI is available. Can I use it as an ordinary Thundermail user to ash questions just like I would ask a question of ChatGPT etc? If so, how do I install (Windows 11, Android) and get started?

Open 2

Thunderbird

Hello, in Thunderbird I would like to set up my own acknowledgment of receipt for incoming mails. How can I do that? (In the forum I only found the setting that I get a r… (read more)

Hello, in Thunderbird I would like to set up my own acknowledgment of receipt for incoming mails. How can I do that?

(In the forum I only found the setting that I get a receipt.)

Thank you in advance for your help

Open 3

Issue migrating to Graph API

Hello, I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration I get through to screen that… (read more)

Hello,

I'm moving to Graph from EWS and have followed the instructions at: https://support.mozilla.org/en-US/kb/microsoft-ews-graph-migration

I get through to screen that offers Graph API as an option, alongside IMAP, POP3 etc, and click on Graph API which directs me to my browser to log in to my email service (via GoDaddy). I log in successfully which takes me to the Thunderbird 'You're All Set' screen saying the account has been securely connected to Thunderbird and therefore ok to close that screen.

Back on Thunderbird it then progresses but returns with "Authentication Error - unable to log in at server. Probably wrong configuration, username or password".

The username and password are correct, and there aren't any other options available when editing/manually configuring the connection...so at a dead end, alas.

Any pointers much appreciated!

Open 6 3

How to get rid of the account wizard?

There used to be an option before, but now it just always pops up. It is never useful for me and constantly switching to offline mode or using some other account first is… (read more)

There used to be an option before, but now it just always pops up. It is never useful for me and constantly switching to offline mode or using some other account first is a pain. There is no button to continue manually.

Solved 2

Account settings

I just purchased a new PC. HP OmniDesk Slim model with Intel Core 13, Win 11 home version, 8 GB DDR5, 512 GB SSD. I just read a previous article, "Move Thunderbird data t… (read more)

I just purchased a new PC. HP OmniDesk Slim model with Intel Core 13, Win 11 home version, 8 GB DDR5, 512 GB SSD. I just read a previous article, "Move Thunderbird data to a new computer." When you make the move, does it also bring your account settings with the move? And by the move, I mean copying and pasting from old PC to new PC. Or do I enter this info manually? I am moving data from old HP w/win 10 originally installed, to new HP w/win 11. I also read a previous article on forum, "An alternative method for manual transfer between Windows 10 and Windows 11 computers." This was also included in this article. "This section assumes you have a default Windows installation and will work on computers upgraded to Windows 10 from previous Windows versions." My old computer had win 10 originally installed, not upgraded, (as stated above). Any info/help you can offer will be deeply appreciated. Thanks

Solved 4

Attachments

Hello everyone. From time to time, the "Attachments" button stops working. It can be clicked, but nothing happens. Occasionally, restarting the PC or the email client hel… (read more)

Hello everyone. From time to time, the "Attachments" button stops working. It can be clicked, but nothing happens. Occasionally, restarting the PC or the email client helps. More often, the only solution is to reinstall the entire program—which also means losing access to years' worth of emails, as I then have to wait for them to be re-downloaded from the IMAP server. What should I do? I’m using the latest versions.

Open 3

*.msf ist not restored

I have a proper profile stored in an backup and 1 *.msf wasn´t restored on the new computer, but it is needed as soon as possible. My tries to restore it wasn´t successfu… (read more)

I have a proper profile stored in an backup and 1 *.msf wasn´t restored on the new computer, but it is needed as soon as possible. My tries to restore it wasn´t successfull, there are no needed things to restore. The needed msf is located in the new profile, and I can´t see the item. Therefore I need help for restoring this particular *.msf. Greets The Texman aka K.-P. Aldag

Open 8

Wanadoo Installation

Hi, I would like to install Thunderbird on my computer to connect it to my Wanadoo account. What are the settings: IMAP, ...? I also want to install the folder structure … (read more)

Hi, I would like to install Thunderbird on my computer to connect it to my Wanadoo account. What are the settings: IMAP, ...? I also want to install the folder structure on another drive to avoid loading my system drive. What other things should I be careful about to avoid making mistakes or wrong settings or security ? Eventually, I would also like to add another Gmail account or another provider. Thanks in advance

Open 2

Incomiing Mails Notification ("Play" & "Browse") buttons don't function...

Settings config section to "Incoming Mails," sub-section - "When new messages arrive" to: "Play a sound" buttons... "Play" and "Browse" are non-functional buttons. Conse… (read more)

Settings config section to "Incoming Mails," sub-section - "When new messages arrive" to: "Play a sound" buttons... "Play" and "Browse" are non-functional buttons.

Consequently, one cannot change the incoming notification sound.

BTW, the present link indicating a notification sound doesn't work, either.

Open 1

Unable to write the email to the mailbox - can't pop download emails from gmail

I'm getting a popup error message saying "Unable to write the email to the mailbox" on one of my gmail accounts. This has happened a few times before and I'm not sure ho… (read more)

I'm getting a popup error message saying "Unable to write the email to the mailbox" on one of my gmail accounts. This has happened a few times before and I'm not sure how I managed to get it working again those times, seems hit-or-miss. I've compacted and run a repair on the inbox folder several times as suggested by others. I've updated and restarted Thunderbird and even updated windows and restarted more than once.

Windows 11 Pro Thunderbird 158.0 (64 bit)

I'm attaching a screenshot from the Error Console (Tools -> Developer Tools -> Error Console)

Solved 3

the Inbox is now alphabetized according to subject

I accidentally clicked on something at the top of the Inbox messages and suddenly everything was alphabetized. I've tried several times to figure out what happened and … (read more)

I accidentally clicked on something at the top of the Inbox messages and suddenly everything was alphabetized. I've tried several times to figure out what happened and to get it back without bothering you, but have had no success. Now, of course, because I've tried so many things, the Inbox is really goofed up. Can you help me reset the Inbox so I don't have to go to All Mail to see my messages? I like having current messages at the top.

Solved 1