Thunderbird Community Forum

I have been using emails without problem until recently but since a few days ago, it suddenly happened that I now cannot attach files. I have reinstalled software but still I cannot. I was asked to ask email provider so I asked nifty but they have not responded. Another issue, after reinstalled software, description is now shown in English. I can understand it but I would like to know how it can change to Japanese. I would appreciate very much if someone can help to solve this issue. Thank you very much. redacted@nifty.com

When I installed Thunderbird, I selected Custom Installation, thinking I would get an opportunity to select which components I wanted installed. All it allowed me to do is define the installation folder. Not very "customizable." Anyway, I already have a calendar app that I'm perfectly happy with, don't need a task manager, and don't use chat, Is there a way to remove those apps from Thunderbird?

Have got a replacement computer, and downloaded the latest TBird (having used it with AOL) for years). Following initial set up procedure, TB detects correct settings for AOL and the "enter password" page opens from AOL succcessfully for authorisation. AOL requires 2 factor authorisation, and I use a phone code for this.

However the speed at which the code arrives from AOL has always varied quite a bit, and today it is taking almost a minute so the TB set up screen is timing out long before the code arrives. Cant go on retrying as I will get locked out of the account. No point in going for manual set up as the auto settings are correct, so the same problem is going to occur. I have three AOL e-mail addresses to set up! Is there a workaround of some sort for this - its terribly frustrating and the set up screen "connect your e-mail settings" timeout period does seem quite short if you have to wait for a 2FA phone code or e-mail code - any delay in the arrival of which is completely ouside your control . Dave

Hi, hoping someone could help as I am struggling to get my information back. I am using Ubuntu Cinnamon.

Thunderbird crashed last night, wouldn't work, tried safe mode. Nothing fixed it. It hung when opening up and after 30 seconds said force quit. So I was forced to reinstall. I did a manual backup but not using the inbuilt tool as I couldn't get into Thunderbird. I just copied the data from username/.thunderbird

After spending a long time uninstalling. Because it reached 78% and then crashed on uninstall. Eventually after reading various pages on the internet I managed to reinstall from the Ubuntu software manager using the latest snap version. (Which I am not sure was what was actually installed previously).

However having used thunderbird for nearly 20 years or so. I have a username/.thunderbird folder. And when I moved to this platform, I have a snap/thunderbird/common/.thunderbird folder.

I installed this new distro 2 years ago, and remember having issues getting my data into the system under Snap. But eventually got it to work somehow back then.

However since reinstalling I cannot see the last 2 years of emails, archives or data. It has launched into a 2 year old profile. I appear to have lost most of the emails from the archive folders (but kept the folders) removed all of the personal folders but then dumped all those emails into my inbox. Giving me 6500 emails that were in various personal folders. (I don't get 6500 emails in a year so don't know what has happened.) It has even changed all of the new dates to the US format, so nothing makes any sense.

I now have 2 Thunderbird profiles, over 12GB in size. And have apparently lost 2 years of my life. But reading support pages, suggests I should be okay because thunderbird doesn't delete data when you reinstall?

I have looked through various other threads which talk about pointing it at the profiles and mail boxes, however nothing works.

Any help much needed.

TB is hanging on startup as it cannot connect to an IMAP server (Ping times out) I am chasing this separately. If I click on the TB window it grays out and I have to shut TB. I know which account is causing the problem but how can I start TB WITHOUT it trying to access servers so I can delete the problem account?? Thanks in advance. Paul N

Was kann ich tun? Habe Probleme mit mozilla. Bei derAuführung der Programme Thunderbird ( ständig ) und Firefox ( manchmal ) kommt es zu Abstürzen wie Programm keine Rückmeldung, einfrieren so das keine Eingaben mehr möglich sind und ich jedesmal das Programm schließen und neu starten muß.

Since yesterdayevening I am experiencing problems with connecting to imap.one.com with all four of my accounts in Thunderbird 157.0.1 (64-bits). It says something like "Connecting to the server at imap.one.com with username XX@XX.XX failed" (translated to English) Mailsystem at one.com (webmail) and in my Android (Bluemail-app) works fine. I tried to fill in the right passwords, even changed a password and tried the new one, but still no effect.

Settings: Servertype: POP-mailserver Servername: imap.one.com Port: 995 Username: emailadress

Connectionsecurity SSL/TLS Authenticationmetod: Normal password

I use the release-update-channel (if that is usefull info?)

What can be wrong?

When I send an email with my HTML file signature Thunderbird appends a text signature as well. The text signature is not visible in the draft email, and is not in the settings. The text signature is added for separate identity with no signature enabled. I want to stop this. Any ideas please?

Used old method to setup email accounts and it worked fine. New UI will jam the user name and host name and host name together for new email account setup. In UI for: Username It will have the full user and host together eg. test1@test.com Then during account setup after you enter password, I can see it on the bottom of the UI panel, so like this... test1@test.com@test.com When you go back it will put in the Username field, test1@test.com even when you deleted the host test.com from it. Also the host field screws up. It will put a period in front of the host name eg. .test.com So you have to delete the period.

What do I do about this warning I am receiving when I refresh my inbox? "The certificate for pop.windstream.net is not valid. Someone could be trying to impersonate the server and you should not continue"

   Unable to receive new messages on my Thunderbird inbox for this warning

Hi there, I have several email accounts I use Tbird to manage. One of those is a hotmail account. I have the settings setup correctly for IMAP synchronization. But, after the initial pull of messages, the connection to the server seems to fail? For example, I open tbird, it pulls in new messages, run filters, etc... If I come back and try to reply to a message, the outgoing server will timeout (if you test the outgoing server in settings, it connects. If you reply as soon as you open tbird, it will send a message from that outlook account). I believe this issue is more than just the outgoing server. For example, if I move an email to a different folder, it won't register the move until I reopen tbird? Similarly, sometimes if I try to open a message after tbird has been running for a while, the message will not open/fail to load.

These issues seem to be impacting only this outlook account. I'm really not sure where to go with troubleshooting and looking for guidance.

much thanks, Ryan

I am having problems sending email form my account, [redacted]@smartpointproducts.ca. I login successfully and the program responds saying the account has been successfully registered however, it still refuses to send emails from this account.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

I have no problem receiving emails on this account [redacted]@smartpointproducts.ca however sending or replying doesn't work it's not the passwords here's my SMTP server settings screenshot below.

I have my Google Calendar added through the network/gmail account process. I can see the events from my Google cal in TBird. When I accept an invite that came into my email in TB, it gets added to the TB calendar but never syncs back to my Google cal. Looking at the Error Console, I keep getting "Server Replied with 500"' errors (full error code is below).

I already tried all the online steps - delete/add calendar, clear password, reset OAuth token, still get the same issue.

calendar: [calCachedCalendar] Unable to perform playback action add to the server, will try again next time (longnumbersequence,[Exception... "Server Replied with 500" nsresult: "0x80040111 (NS_ERROR_NOT_AVAILABLE)" location: "JS frame :: resource:///modules/CalDavCalendar.sys.mjs :: onOperationComplete :: line 580" data: no]) CalCachedCalendar.sys.mjs:570:20

I'm running Thunderbird 157 64bit for Google email, Calendar & Tasks. This has worked nicely for months even after the upgrade to 157. Today Calendar & Tasks fail to connect and are completely blank. Apparently the Add-on 128.5.12 (Philipp Kewisch) that made this work has been disabled for some reason. Please don't tell me that Thunderbird has suddenly decided Google Calendar and Tasks just aren't needed by anyone anymore. There is no new connector available that I can find, just a suggestion to go back to an older version of Thunderbird? Please help me understand. Thanks!