Mozilla Monitor Community Forum

Is there any update on finding a new vendor for the Mozilla Monitor service? The longer the service is offline, the more I look at other services.

Using Mozilla Monitor How can I tell which Email Address, Phone Number, or Credit Card was in the data breach?

On August 17 at 5 PM, I received an email on my primary inbox from breach-alerts@mozilla.com stating that my data was leaked from Paidwork, followed by an impressive list… (read more)

How do I use my authorization code to confirm protection that I just signed up for?

I received a legitimate email from Mozilla Monitor stating my data had been found in a breach of Paidwork. I've signed into the dashboard but there is no trace of the bre… (read more)

I need to change my payment method. It should not be this difficult or frustrating.

I need to know how to stop someone who has attached to my account and is taking all my data. 🔒 This is a serious privacy and security concern, and I need help resolving i… (read more)

You notified me of a breach, but didn't identify the credit card that needs to be changed

How do I input my Country? How do I input my Postal Code? In other words, how do I get on with leaving the address for payment if I exceed the free trial? I pay for Mic… (read more)

I subscribe this by mistake and i need my money refund please

Mozilla monitor tells me that "Your credit card number was exposed" but doesn't tell me which card was exposed, so how do I find out?

I can't find where to change my credit card to the new one. The word Account does not show up on my login.

I do not understand why my auto pay did not work for the June payment. Some one or thing was able to get the auto pay to work.

Why cannot I access my Purchase History any longer?

Trying to find out if my old email was hacked

Please explane why my recovery email is getting the same code as my email and I can't find were to put code

How do I change my payment method? We no longer use the credit card that we used for auto pay in the past.

My data was compromise with a Data Breach and Virus. what to do, unfortunately I am using windows 7 can I continue to use windows 7 and Firefox as my Browser?

How can I delete my credit card from your site

I just signed up for Mozilla Support. I clicked out of the payment info and can't get back in. How do I edit my credit card info? I want to cancel and I'm not sure, since… (read more)