Delete my account

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,


Accidentall

Open 2 23

Immediate cancellation

Hello Mozilla Support, I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address. Please confirm in writing that: 1. Th… (read more)

Hello Mozilla Support,

I am requesting immediate cancellation of my Mozilla subscription associated with this account/email address.

Please confirm in writing that:

1. The subscription has been canceled 2. Auto-renew has been turned off 3. No further charges will be made

If any renewal has already occurred, please also confirm whether I am eligible for a refund.

Thank you, Miles

Open 2 88

Data breach- Breach source: Hallmark Your exposed data: Email addresses and Phone numbers

Hallmark data breach, Hackers trying to use my debit card. A transaction for $0.00 was done using card 6937 from MISSOURI. Call 847-367-6800 with questions. Libertyville… (read more)

Hallmark data breach, Hackers trying to use my debit card.

A transaction for $0.00 was done using card 6937 from MISSOURI. Call 847-367-6800 with questions.

Libertyville Bank & Trust Fraud Service Center URGENT: Suspicious Activity Detected on Your Card Your Card Ending in 6937 Case Number 10401232

Debit card has been suspended. I will be going to Wintrust Bank this morning to have a new debit card issued. Monthly AP's for Mozilla Monitor, please hold until new debit card has been activated.

Open 21

Some is using ur website to hack into my emails/phone and TV as well as Microsoft i no longer have accessto the email they're using. How do I get them off and secure my accounts?

Some is using ur website to hack into my emails/phone and TV as I believe they're using ntykwinski1014@gmail.com or ntykwinski2011@gmail.com to get into my accounts. I no… (read more)

Some is using ur website to hack into my emails/phone and TV as

I believe they're using ntykwinski1014@gmail.com or ntykwinski2011@gmail.com to get into my accounts. I no longer store my passwords on my phone. Just took off all passkeys because whomever has access to my phone can use the pin number or whatever method to get in. Can u please help?
Open 25

Data breach notification from Mozilla Monitor but breach not shown on dashboard

I received an email from Mozilla Monitor saying that there was a breach at Amtrak and my email address was exposed. However, when I go to my dashboard on Mozilla Monitor… (read more)

I received an email from Mozilla Monitor saying that there was a breach at Amtrak and my email address was exposed. However, when I go to my dashboard on Mozilla Monitor there is no mention of a breach at Amtrak. Should I conclude that the email was an attempt at phishing?

Open 20

Remove Global Opt Out

I have VERY LIMITED computer knowledge. I accidentally placed a Global Opt Out on my computer. I want to remove the Global Opt Out. Please provide explicit instructions… (read more)

I have VERY LIMITED computer knowledge. I accidentally placed a Global Opt Out on my computer. I want to remove the Global Opt Out. Please provide explicit instructions to remove the Global Opt Out. Please explain everything in detail as I am not able to follow instructions that assume a level of computer knowledge. Thank you.

Open 31

Data breach email notification; does not appear on dashboard

Hello, I received email notification from Mozilla Monitor that my email address has been in a new data breach. However, I do not see any mention of this anywhere in my Mo… (read more)

Hello, I received email notification from Mozilla Monitor that my email address has been in a new data breach. However, I do not see any mention of this anywhere in my Mozilla Monitor dashboard or account once I am logged in. I have confirmed that I am logged into the correct account and the email I received is connected to my account. Why is there no mention of this breach on my Mozilla Monitor dashboard? Thank you

حُلّت 2 41

Breach on Monitor is for account I do not have.

Mozilla Monitor reports a data breach on The Post Millennial which needs action. I have never signed up for this site, nor do I have a login for it. How do I fix this and… (read more)

Mozilla Monitor reports a data breach on The Post Millennial which needs action. I have never signed up for this site, nor do I have a login for it. How do I fix this and does this mean someone else is using my email address?

Open 31

No verification mail ( 3 weeks trying everything)

Hi, help please I need to connect my mozilla account to antoher device and I tried everything to add it but it keeps asking for this WANTED verification code and I never … (read more)

Hi, help please I need to connect my mozilla account to antoher device and I tried everything to add it but it keeps asking for this WANTED verification code and I never get it, even if my mail is correct, I adeed the mozilla address mail. Of course there is no way to contact them as they rely on their community to do the work for them. I wanted to leave mozilla recently cause of the AI direction, and I see that the basic settings user's options don't even work correctly :*

thanks

Open 1 38

Why is there no agree and accept button for the Privacy Policy? Very strange?????

I have made multiple attempts to access your product but cannot get any further than reading the Privacy Policy. Why is there not an option to agree and accept.? This i… (read more)

I have made multiple attempts to access your product but cannot get any further than reading the Privacy Policy. Why is there not an option to agree and accept.? This is very odd for a reputable company!

Open 1 47

Support for apps can read my data so I have access

I'm having troubles using any payment method online to subscribe or purchase for anything at all so it comes up with error code 3 can I fix my phone data so it can be vis… (read more)

I'm having troubles using any payment method online to subscribe or purchase for anything at all so it comes up with error code 3 can I fix my phone data so it can be visible for them to read and accept payments

حُلّت 1 49

Please cancel and refund my mozilla vpn subscription

Hello, I was surprised to see an automatic renewal charge of my mozilla subscription of $59.88. I did not sign up for auto-renewal, and money is incredibly tight for me … (read more)

Hello, I was surprised to see an automatic renewal charge of my mozilla subscription of $59.88. I did not sign up for auto-renewal, and money is incredibly tight for me right now. I would appreciate any help in getting a refund and cancelling the VPN completely.

Thank you, Raul

Open 1 46