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can't change app icon (android)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-… (read more)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-icon-firefox-android ; updated the app at the store, rebooted my device and finally (the problem persisted) uninstalled and installed again Firefox app. still nothing, the option does not appear. i'm adding an scrrenshot. very thank you.

Asked by sakura 3 days ago

Answered by Paul 2 days ago

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I find no way to delete all my passwords.

I synchronized my passwords to a new Android tablet to easily configure some apps. Now I want to stop synchrisation and delete all the passwords. But I find no way to do … (read more)

I synchronized my passwords to a new Android tablet to easily configure some apps. Now I want to stop synchrisation and delete all the passwords. But I find no way to do this.

Asked by okoeppe 5 days ago

Answered by Nathan Giovannini 5 days ago

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  • Locked

Keyboards blocks view of webpage on mobile - Firefox for Android

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks … (read more)

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks the view of responsive webpages and most times blocks the view of text input boxes while typing.

Image attached shows how the keyboard is overlaid on top of the end of the footer of the Mozilla website. Last image shows a Chrome screenshot for comparison.

Asked by zaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaq 6 days ago

Answered by Kiki 5 days ago

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Android 7 or lower - How to obtain Firefox 143 ?

Mozilla has announced that: > Beginning with Firefox 144, the minimum supported Android version will increase to 8.0 (Oreo) Where can we download version 143 to ins… (read more)

Mozilla has announced that:

> Beginning with Firefox 144, the minimum supported Android version will increase to 8.0 (Oreo)

Where can we download version 143 to install on older devices (Android 5 to 7) from now on?

Asked by goncalor 1 week ago

Answered by goncalor 1 week ago

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Shortcut row disappeared

I have not changed my settings -- still want 1 row of shortcuts. They were just fine this morning but now the whole row is gone -- it's blank. I don't know how to get t… (read more)

I have not changed my settings -- still want 1 row of shortcuts. They were just fine this morning but now the whole row is gone -- it's blank. I don't know how to get them back and can't seem to create new ones. Looked all through the Firefox settings but no good. What happened? Please advise.

Asked by pauldelucchi 3 weeks ago

Answered by Kiki 5 days ago

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shortcuts

New version 144.0 just arrived and a bad surprise for me. I'm often using the shortcuts in the start page, but these are limited now to the first 8 icons and can not be s… (read more)

New version 144.0 just arrived and a bad surprise for me. I'm often using the shortcuts in the start page, but these are limited now to the first 8 icons and can not be scrolled. To see the others I need to click on Show All. This seems to me as a very bad update Up through Firefox Android 143 Shortcuts on the new tab page could be quickly side-scrolled, but that appears to be removed in 144, which I find significantly more clumsy. Please restore the prior behavior, at least and I hope it will be corrected Thank you. and copy and paste is broken on android mobile (Sorry I had to blur sole of my pint shortcuts)

Asked by altairibnlhahad 1 week ago

Answered by Paul 1 week ago

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Help restoring >10 tabs on Android with Firefox Sync after pressing "Close all tabs"

Hi, looking to ask if anyone has experience with restoring Firefox open tabs after closing them accidentally on Android. Environment: Android 14 Firefox account sync ena… (read more)

Hi, looking to ask if anyone has experience with restoring Firefox open tabs after closing them accidentally on Android.

Environment: Android 14 Firefox account sync enabled

Things tried: 1. Firefox Sync (The open tab information was promptly cleared away by the sync) 2. Open tab information from a separate desktop Firefox browser with Sync enabled prior (same issue as #1) 3. ADB file access (no permissions) 4. ADB downgrade install to pull old files (failed due to Android 14) 5. Accessing "files:///data/data/org.mozilla.firefox/..." (cannot download files and looking at the timestamps, the SQLite files have probably been overwritten) 6. Firefox debugging (Nothing useful) 7. Searching for a way to get Firefox Sync historical data (doesn't seem available) 8. Mailing customer support (No response)

Things I didn't do prior to this incident (answering the common responses found online): 1. Bookmark my tabs 2. Firefox Collections

Asked by x3gamma 1 week ago

Answered by Paul 1 week ago

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While searching for history items, cant clear specific ones

The Android App won't allow me to find specific items from history (e.g. i wanna visit chatgpt.com, but all suggestions offer me chatandgo VENEZIA when typing chat) and d… (read more)

The Android App won't allow me to find specific items from history (e.g. i wanna visit chatgpt.com, but all suggestions offer me chatandgo VENEZIA when typing chat) and delete them. There's no way I can scroll so much history just to find specific items to delete. Method for deleting all history or for last hour makes no sense. See the attachment. Thank you.

Asked by FirefoxConservativist 1 month ago

Answered by Balázs Meskó 1 month ago

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Firefox Android: Copy URL

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this. and also the whole text in the bar seems no… (read more)

hi. how can i copy or cut the URL from the address bar?? There is no pop-up, drop down ? All other browsers can do this.

and also the whole text in the bar seems not to be selected.

Asked by Clemens Ratte-Polle 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago