Firefox Community Forum

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

• Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website

• Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website

• Then cleared FF cache

• Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

Hello. Since re-installing ZoneAlarm Security Suite (due to a ZA problem) last evening, after I turned on my pc today I am getting a new tab opens up on every FireFox browser window seeking permissions for "Harmony Web Protection Privacy Policy". (There are four new tabs for that which have opened since I commenced typing this!).

Is this a ZA problem or a Firefox problem? Also, please, how do I get rid of these damned new tabs? TIA.

I upgraded my version of Firefox from an ESR version to v129.0.1 on Debian 12. Drag and drop of files from the desktop or the file manager (PCManFM-Qt) into the browser stopped working. It is still working properly in Chrome.

This occurs with several web apps but, as an example, it occurs when trying to drag a jpeg into Roundcube Webmail while composing a message.

No browser console errors are genrated when trying to do this. It occurs in Troubleshooting (safe) mode as well. In apps that pop-up a "Drag files here" target, that target still appears but dropping the file on it does nothing.

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what's causing this issue. It doesn't effect any other program on my computer/outside the firefox window, so I assume its a firefox issue. I've uninstalled/reinstalled the program with the refresh to hopefully fix the issue but it didn't work.

Hello,

I have no problem playing videos from any site except for abc.com. For months now these videos just don't play. I've tried removing my ad blockers, cleared the cache & cookies. Still nothing. Until recently this was not a problem. Now I have to resort to using a different browser to watch these videos. It's only when I use FF that I have this problem.

Please help!

Thanks, Andre'a

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or "the cloud" recover all my old tabs from that pc onto the new one? I had a list of tabs saved, but it hasn't been updated in a couple months (yes, I have a lot and can't remember them all).

I'm hopeing it's as simple as putting the old drive as a secondary drive and copying the "appdata" folder or something to the new pc.

System: windows 7 (yeah, I don't want to give it up) on evga mobo with i7-x990 cpu and maxed out ram. Samsung ssd (2.5"). Most all "personal data" is stored and accessed from my nas, just don't know how to do that for the tab hostory.

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

I'm getting this error when I try to bring up Firefox. What do I do now?

Error: Platform version ‘128.0.2’ is not compatible with minVersion > = 128.0 maxVersion < = 128.0

Hello,

This has been very challenging for more. I have searched the internet forms I cannot find the solution to this issue, please help! When I first bought this computer I tried to install Firefox it crashed and said that there was another instance of Firefox running. Now I tried again to reinstall Firefox and I am getting a new error, which is: Your Firefox profile cannot be loaded. It maybe missing or inaccessible. I followed one of the forms on this site. I did all that was in the form, IE: I tried to recreate profiles through the profile manager. I also tried to clear the cache in the cache folder. I also tried to move the profile folder via the profile manager. Nothing has worked. Please help me I am very disparate. Also so if necessary is there a way to get live support. thank you :)

Hello,

I experience constant tab crashes a couple of days now. I tried safe-mode and re-installing the browser. But the crashes still persists. This only happens with firefox.

Been trying to identify the problem. Here are some crash reports. All of them have the signature (unloaded T_Prevent64.dll)

Submitted Crash Reports Report ID Date Submitted bp-53c88a80-cb16-40d1-947d-197540240726 7/27/2024, 12:41 AM View bp-9c66625e-4a15-4d98-91c4-9ad8d0240726 7/27/2024, 12:41 AM View bp-e47e93d4-24f7-4ef7-9ee5-338e60240726 7/27/2024, 12:30 AM View bp-13afc8a2-be56-47ac-9ac7-76a090240726 7/27/2024, 12:30 AM View bp-9815e4b1-8134-4743-9dd9-8b2090240726 7/27/2024, 12:30 AM View bp-6097b5c4-fc4f-484f-856e-4af2b0240726 7/27/2024, 12:30 AM View bp-a7f77e4d-a97b-40ea-8234-c663c0240726 7/27/2024, 12:30 AM View bp-bfbf3809-eb66-4b19-a974-5afdc0240726 7/27/2024, 12:30 AM View bp-00f1270c-905b-4dba-852d-f435d0240726 7/27/2024, 12:30 AM View bp-046a789e-ed76-4800-8191-7caff0240726 7/27/2024, 12:30 AM View bp-d1b42aac-50f7-4605-8529-7b54b0240726 7/27/2024, 12:30 AM View bp-0f235aff-8ab6-4452-860d-051890240726 7/27/2024, 12:30 AM View bp-4aa4474f-594e-442f-b128-a90150240726 7/27/2024, 12:30 AM View bp-3cff0004-374e-42d1-b218-4955c0240726 7/27/2024, 12:30 AM View bp-59fbf0b7-6233-4f17-9e8e-bac590240726 7/27/2024, 12:30 AM View bp-ad0de436-d27c-467f-ba67-dc1920240726 7/27/2024, 12:30 AM View bp-563f7fe1-fd7a-4421-8a43-c52dd0240726 7/27/2024, 12:30 AM View bp-db02aaa2-aa75-473e-9e35-fd9fd0240726 7/27/2024, 12:30 AM View bp-e592c09f-7e55-4218-9b15-233a70240726 7/27/2024, 12:30 AM View bp-ffd6a3c8-d728-4582-9757-9cecd0240726 7/27/2024, 12:30 AM View bp-6c29b49f-f322-4370-aad9-1b2ab0240726 7/27/2024, 12:30 AM View bp-aa98e6dd-bc36-4483-bdd9-b055d0240726 7/27/2024, 12:30 AM View bp-0ca93951-168d-456d-ab9e-8b7ea0240726 7/27/2024, 12:30 AM View bp-59503df9-c479-477f-b5e9-711560240726 7/27/2024, 12:30 AM View bp-c1fe89fd-3453-494a-9393-fb9ca0240726 7/27/2024, 12:30 AM View bp-823c313d-b61c-4765-ae03-26b990240726 7/27/2024, 12:30 AM View bp-d98a0d3e-9771-420e-8926-bebfa0240726 7/27/2024, 12:30 AM View bp-28344e31-eec2-457e-bdfa-dec460240726 7/27/2024, 12:30 AM View bp-0ec8d55c-f85b-4285-857c-346980240726 7/27/2024, 12:30 AM View bp-e065338b-1c98-45ab-86e1-8bbd00240726 7/27/2024, 12:30 AM View bp-4e5ba615-3909-43e0-a753-1b5520240726 7/27/2024, 12:30 AM View bp-a3c4b47b-0c18-4b57-8891-d87740240726 7/27/2024, 12:30 AM View bp-d2cd41a4-0d99-48fb-9c03-eef450240726 7/27/2024, 12:30 AM View bp-678cde97-5d99-46e7-85cd-4a1470240726 7/27/2024, 12:30 AM View bp-aa7cfca5-3347-4da6-8bfd-eb25e0240726 7/27/2024, 12:30 AM View bp-d583ec50-2340-4d00-b2c8-9893a0240726 7/27/2024, 12:30 AM View bp-0ab52e60-ece8-4813-a88c-996140240726 7/27/2024, 12:30 AM View bp-6218d412-d4f5-4029-a576-818940240726 7/27/2024, 12:30 AM View bp-89b4ca44-d0f4-4c9c-863f-01fab0240726 7/27/2024, 12:30 AM View bp-58f79dd0-dc63-460c-ac2e-6b9530240726 7/27/2024, 12:30 AM View bp-39f7438c-8d02-4458-9e5f-66c150240726 7/27/2024, 12:30 AM View bp-9af0b7a8-2bef-4397-b9d8-a85260240726 7/27/2024, 12:30 AM View

This [previous question] previous question is archived, but it exactly describes and explains the problem: when only pinned tabs are open when Firefox closes, then on startup - when restoring the previous session is enabled - the previous session is restored and a new tab is created. This is annoying, so I "fixed" it:

https://gist.github.com/adeilt/6ed372f4d8a7c54f9df49a3ca1adc4b2

That's a gist of an html file that will automatically close the tab it's in. It does involve using about:config, so use appropriate caution. Just set that to be your "homepage" in the Firefox settings and the new tab will likely disappear before you even notice it. You can tweak the delay if it's not fast enough or you want to savor the impending doom of the offending tab.  :)