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After reinstallation my data I synced previously with my account is not restored.

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and p… (read more)

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and passwords are not synced with my account. Those were very crucial for my work. Please Please help me out asap.

Asked by firsthimanshu 21 hours ago

Last reply by cor-el 12 hours ago

I'm having problems with my Firefox Account

Hi team support, I have a problem with my saved information not showing up I recently re-downloaded Firefox to my computer last month And I entered my information My … (read more)

Hi team support, I have a problem with my saved information not showing up

 I recently re-downloaded Firefox to my computer last month
 And I entered my information 

My saved information was not shown on the browser Is there any solution?.

Asked by atanane.22 18 hours ago

Last reply by Seburo 17 hours ago

Lockwise

This piece of **** novelty lost all my saved logins after syncing. I synced as usual, unaware of this Lockwise nonsense you recently added to Firefox unnecessarily, and e… (read more)

This piece of **** novelty lost all my saved logins after syncing. I synced as usual, unaware of this Lockwise nonsense you recently added to Firefox unnecessarily, and expecting just the open tabs from my device to sync. Well I found all my logins on someone else's computer that I was using at the time to browse the net. Wtf? So I removed the logins from Lockwise (one by one, btw, because there's no option to just remove them all at once, facepalm). Later on I find I can't find them anywhere anymore, on any of my own devices. Why the **** would passwords and login information be synced by default, and what was wrong with the old password manager?! I'm now switching over to Chrome, which I hate. But not as much as this piece of ****.

removed profanity. Please read Forum rules and guidelines

Asked by user22399 1 day ago

Last reply by Wesley Branton 1 day ago

Firefox Accounts

I want to have two Firefox accounts. One for Work and one for home. On my account I was using one of my home email accounts as a primary and another home email as a sec… (read more)

I want to have two Firefox accounts. One for Work and one for home. On my account I was using one of my home email accounts as a primary and another home email as a secondary. I added my work email address and and made it the primary and removed my home address that was the original primary for this account. Can I now start a new account with that home email or will it not be available to use since it was once a primary for the other account?

Asked by Lance Cole 3 days ago

Last reply by la3amon 3 days ago

Sync - I cannot for the life of me figure out the parameters of operation

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I f… (read more)

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I failed to understand is that there is no control of the direction of sync. I presumed that all would sync from my primary account computer. Wrong and truly a disaster because I had spent hours organizing thousands of bookmarks. An old computer with an old bookmarks setup (very disorganized) added its confused mess back into my attempt on the new computer to finally get organized. I still have not sorted through most of the mess.

So how in the hell does Sync actually and exactly work? Is there any directional flow? Or does it just mash the shared stuff together. How can I delete any bookmark file Sync has at Firefox server with exact knowledge of what I am doing? Why is this stuff so obscure? I exactly want to know how to ensure that Sync has no cache of obsolete material and exactly, if possible, to direct the flow....should I use only share a tab? one at a time?

Thanks, Michael Mandeville, Arizona mwman@q.com

Asked by mwman 6 days ago

Last reply by the-edmeister 3 days ago

Unable to Sync Notes by Firefox

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. W… (read more)

I recently did a clean install of Window's on my computer. I have a Firefox account and am signed into sync, but I don't know how to get my add-ons and settings back. When I go to "Manage Your Extensions" I see all of them there, but I don't know how to make it so that their icons are viewable in my Toolbar where I can click and use them. What few add-ons I am able to get to show up in the Toolbar I got by either going directly to the add-ons website and installing from there, or by uninstalling them via the add-ons Manager page and then reinstalling. Which in my opinion defeats the whole point of having a Firefox account and sync activated.

Of critical importance is my need to get back the information that I had stored in Notes by Firefox. I was finally able to get the add-on to show up in the Toolbar buy following the above mentioned steps, however I am unable to sign in to Sync. Below I have listed each of the step I take along with attaching screenshots. 1) Click on Sign in to Sync - This opens a new Firefox browser window that prompts me to enter my email to continue to Notes. 2) I enter my email and click the blue Continue button. 3) I enter my password and click the blue Sign in button. 4) I enter my Two Factor Authentication. 5) The browser window that opened when I clicked Sign in to Sync closes and I'm back where I was when I started the Sync process, but now instead of showing Sign in to Sync Notes shows Reconnect to Sync with a warning triangle on the left side. 6) I Click to Reconnect to Sync and got through steps 2 - 5 but Notes still shows the warning triangle with the Reconnect to Sync message.

At no point in this process do I get any error message or invalid credentials prompt.

Please help!

Asked by joseph_oates 4 days ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 4 days ago

Firefox Sync data not showing up on new laptop but still available on Firefox Android on my phone

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Androi… (read more)

Hi, I've tried finding the solution online but I can't. My old computer broke a while ago but all my data on Sync was backup up, and I've been accessing it from my Android phone and other laptops just fine. I just got a new laptop and wanted to sign into Sync to get all my data on here. However, even after syncing, nothing is showing up (bookmarks, saved passwords, etc.). It's all still on my phone though, under "Desktop Bookmarks".

Also my phone is currently disconnected from my Sync account because I changed the password to it and haven't logged back in yet. I'm scared that now if I log back in, I will lose everything because it will Sync and take the new data from this computer, which is nothing.

Thank you for your help!

Asked by Léa Davoine 4 days ago

Last reply by robertfarmer1+z8kbczzgnjaatfyhgtnc 4 days ago

Not show my bookmark in firefox linux

Hello, I install new linux distro on my laptop, and sing in my firefox account. But my bookmark not sync and I not show them in my firefox. My bookmark still show in my f… (read more)

Hello, I install new linux distro on my laptop, and sing in my firefox account. But my bookmark not sync and I not show them in my firefox. My bookmark still show in my firefox android device.

Asked by Erfan 6 days ago

Last reply by cor-el 6 days ago

[Sorry. We’ve locked your account.] Brand new account got locked because I couldn't receive the confirmation e-mail as the e-mail was still unusable

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation emai… (read more)

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation email we sent to ******@********* was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account." because the new e-mail was inactive for 48hrs so. It was my bad, I registered the new e-mail to Firefox Sync not long after it was made, so I have to wait for 48hrs till it is usable (provider's policy). Err... I'm not sure if the e-mail I wrote got auto-censor or not, so I censored it myself. I can give it to you whom concern later, if necessary. But I don't get the point here. How can you protect my Firefox data if it is just a whole new account that even not login successfully first time, still waiting for e-mail verification?

Asked by ftwh 1 month ago

Last reply by Emre Turunç 1 week ago

I can't export the HTML bookmarks file on my PC if bookmarks come from a mobile device syncronized with firefox sync

I need the HTML file on my PC of my bookmarks sroted on my mobile device, I made following operations: - with firefox sink, I sinked bookmards: DONE, bookmarks are on my … (read more)

I need the HTML file on my PC of my bookmarks sroted on my mobile device, I made following operations: - with firefox sink, I sinked bookmards: DONE, bookmarks are on my PC - I go on library, bookmark, view all bookmark (I can see bookmarks from mobile device, I only have those bookmark) - now if I export the HTML, an empy file is shown, only with the header, but I can't see bookmarks from my mobile device.

Menu segnalibri Recently Bookmarked Recent Tags Mozilla Firefox Aiuto e guide Personalizza Firefox Collabora con noi Informazioni

The json export seems working fine.

Asked by cavo.android 2 weeks ago

Last reply by jscher2000 2 weeks ago

Firefox not syncronizing

Hiya. I have reset my pc today and installed firefox but when i sign in and click syncronize nothing appears to happen yet everything was fine yesterday and had everythin… (read more)

Hiya.

I have reset my pc today and installed firefox but when i sign in and click syncronize nothing appears to happen yet everything was fine yesterday and had everything on my firefox sync. Normally it does it straight away but it hasn't this time. How can i fix it?

Cheers Robot_mic

Asked by robot_mic 2 weeks ago

Last reply by em1392 2 weeks ago

Firefox Sync Account disabled

Hello World!!! Today i just restored my computer and my FF sync account got blocked at the login because (many tries) For the login i use my corporative email, to my bad… (read more)

Hello World!!!

Today i just restored my computer and my FF sync account got blocked at the login because (many tries) For the login i use my corporative email, to my bad luck just in time our net admin at my work was running a maintaince and the Firefox sync sent me (to my email for confirm it was me trying to login) never got delivered and lost.

I know all my account data (email and Password to login in FirefoxSync.)

What i can do to unlock it? i don't want start a new account, there's a lot of bookmarks and logins in my account.

Hope someone here can helpme. TY!

Asked by jpasten 2 weeks ago

Last reply by Wesley Branton 2 weeks ago

i lost my bookmarks

i change the windows and install new firefox and signin firefox to restore my all bookmarks but noting happend i had alot of book marks [essentional] but not happend . p… (read more)

i change the windows and install new firefox and signin firefox to restore my all bookmarks but noting happend i had alot of book marks [essentional] but not happend . please help me . thanks alot .

Asked by borhani145 2 weeks ago

Last reply by the-edmeister 2 weeks ago

synching/history problem

Hi! I've added a new device and am trying to synch it (my new laptop). My account shows everything synched (history, bookmarks, log-ins). However, none of my previous his… (read more)

Hi!

I've added a new device and am trying to synch it (my new laptop). My account shows everything synched (history, bookmarks, log-ins). However, none of my previous history is showing up. None of my old bookmarks are visible.

Either something didn't work right with synching, or (much worse) all of my Firefox bookmarks, history, and log-ins have been lost. I have no way of knowing what the problem is, since everything shows as being correctly synched on my laptop when I view my Firefox account.

Please advise.

Thanks!

Jeff

Asked by jnielsonbbc 2 weeks ago

Last reply by jscher2000 2 weeks ago

Sync and deleting bookmarks

I just set up Firefox to synchronize between computers. This is my first time. Well, bookmarks for my laptop open up on my desktop, but the bookmarks I had on my desktop… (read more)

I just set up Firefox to synchronize between computers. This is my first time. Well, bookmarks for my laptop open up on my desktop, but the bookmarks I had on my desktop were erased. What happened?

Secondly, if I erase the bookmarks on one computer that synchronize it with another will it reappear? how can I override data on one computer with changes on the other?

Adam

Asked by MSFT-Email 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox won't sync to a new computer

I got a new computer and logged in to my already existing Firefox account. I've waited over 24 hours, but none of my bookmarks, history, logins, passwords, etc., will sy… (read more)

I got a new computer and logged in to my already existing Firefox account. I've waited over 24 hours, but none of my bookmarks, history, logins, passwords, etc., will sync to the new machine. I followed the instructions in a help article I found, turning off Firefox sync on all devices, changing the password, connecting sync again, multiple opening/closing of Firefox browser to trigger sync process -- nothing has worked. Any help you can provide will be most appreciated! Thank you.

Asked by ashepherdheart 2 weeks ago

Last reply by the-edmeister 2 weeks ago

How do I prevent having to log into Sync every time I click on new tab?

I just was asked to download Firefox Sync. I thought it was just a new version of the same old Firefox. Now, when I try to open a new tab, I have to sign into Sync again… (read more)

I just was asked to download Firefox Sync. I thought it was just a new version of the same old Firefox. Now, when I try to open a new tab, I have to sign into Sync again!!! This really slows me down! Please tell me how I can get out of this. Jen

Asked by jnourse 2 weeks ago

Last reply by the-edmeister 2 weeks ago

Cannot sync between computers

I have three computers — an older Mac (2010), a newer one (2015), and a laptop Pro (2018). I cannot sync to the older Mac. They are all synced, accounts are signed in, bu… (read more)

I have three computers — an older Mac (2010), a newer one (2015), and a laptop Pro (2018). I cannot sync to the older Mac. They are all synced, accounts are signed in, but Firefox will not sync on the older Mac.

Asked by anthonyrc70 2 weeks ago

Last reply by the-edmeister 2 weeks ago