Showing questions tagged: اعرض كل الأسئلة

Wanting to access my bookmarks and passwords

Hey, i have been in some trouble because the last device i had with my firefox account logged in was my phone, and I recently broke it. So now Im trying to log in with m… (read more)

Hey, i have been in some trouble because the last device i had with my firefox account logged in was my phone, and I recently broke it.

So now Im trying to log in with my google account but when i want to restore my session(take back my data like bookmarks and passwords, all the "sync" thing you know) into my computer he says that I need to enter a "master password" refering to that one password i created randomly in 2021, or else, use a key something that i couldve created(I didnt, cause i didnt know the existence of it) to re-enter my session without erasing all my data, because yes, if i forgot the password it says that if i restore it, the data will be erased And with my only logged in device now broken i cant regain access to my data, i have a lot of my passwords of pretty much all my gaming accounts there(and more), and if u wonder how did i got to enter the account without having the possibility of activating the "sync" thing, i just entered with my google account as I do always, but just because i dont remember my very old now password, i cant get back my passwords.

So thats my problem, i hope that my english was understandable, and if u can respond in spanish it would be even more helpful for me but if not, its fine.

Asked by Dym gomez 2 hours ago

Changed primary account email, removed old primary. Now can't reuse for another Mozilla account

So Firefox doesn't do profiles. I have been syncing my work purpose laptop with my personal email, I now also want to sync my home desktop Firefox but don't want to merge… (read more)

So Firefox doesn't do profiles. I have been syncing my work purpose laptop with my personal email, I now also want to sync my home desktop Firefox but don't want to merge the data.

I added a secondary email, my work email to the Mozilla account, made it the primary, then unlinked the secondary email.

Why is it not letting my reclaim or create a new account using my unlinked former primary and personal email so that I can use on my home computer.

Thanks, and when I try to create a support ticket it just auto generates a ticket closed notification.

Asked by alexmtam 1 day ago

I have to sign into my Firefox account everyday. Password not avialble till sign in.

So I been using Firefox forever until February when I noticed that all my saved passwords were not available and I had to sign on to my account every-time I brought my la… (read more)

So I been using Firefox forever until February when I noticed that all my saved passwords were not available and I had to sign on to my account every-time I brought my laptop up. I tried everything i could think off or read but nothing works. I do shutdown my computer using Glary but I have turn off all cleaning of Firefox. I want to go back to Firefox but can't seem to get past signing on every-time to my account to get full access. Any thoughts on what I need to do?

Asked by h1jk1 2 days ago

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (read more)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 1 week ago

Last reply by tonywoode 4 days ago