Showing questions tagged: اعرض كل الأسئلة

Firefox 86 is borderline unusable on my computer

This has been an issue of mine for the past few days and I can't find a fix. I've tried to troubleshoot it and I've repeatedly reinstalled Firefox several times. The appl… (read more)

This has been an issue of mine for the past few days and I can't find a fix. I've tried to troubleshoot it and I've repeatedly reinstalled Firefox several times. The application either:

a. Doesn't open at all after I click the icon b. Freezes, refuses to register inputs and/or crashes c. Works temporarily, eventually turns into part B

My OS is Windows 10 and I want Firefox to be my default browser but it's not running properly at all on my computer. I have sent multiple crash reports because of this. Does anyone know what the problem could be? This has never happened to me before.

Asked by thejerseynative 3 months ago

Last reply by dwsampson14 3 days ago

Submit feedback within Firefox still not function

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months. Is an expected date… (read more)

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Asked by Mace2 3 months ago

Last reply by wenfung11211 4 days ago

it is soooo slow now (Fx.89)

Hi Mozilla, good looking is´nt the same like good function. The newest version 89 is sooooo slow in starting an using. Please look for a better performance (respectively … (read more)

Hi Mozilla,

good looking is´nt the same like good function. The newest version 89 is sooooo slow in starting an using.

Please look for a better performance (respectively the speed before 89)!!!

Thank you so much!

Asked by Jens Pittasch 2 weeks ago

Last reply by vj000000 1 day ago

Firefox text (e.g., menu bar) on Dell monitor and Windows 10 computer is not at all sharp anymore

I just noticed Firefox text (e.g., menu bar, in this help) on my Dell UltraSharp monitor running from Windows 10 computer is not sharp anymore. When I compare with Chrome… (read more)

I just noticed Firefox text (e.g., menu bar, in this help) on my Dell UltraSharp monitor running from Windows 10 computer is not sharp anymore. When I compare with Chrome and Edge, their text is very sharp, but text on Firefox is bad enough I really have difficulty using Firefox.

My Firefox is 89.0.1 (64 bit) but I believe I saw problem just before 89.0.1 installed.

Windows 10 has 21H1 for x64 installed today 6/17/2021 and 21H1 and 20H2 installed on 6/12/2021.

Asked by Mark D 1 week ago

Last reply by jscher2000 1 week ago

Trouble finding site

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for… (read more)

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for the site is shown. Why is this suddenly happening? The message copied below is an example.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at bfea48bd16cfe97e11fb3f6ce1174c3d.safeframe.googlesyndication.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.

Asked by Chuckrr 1 week ago

Last reply by jscher2000 1 week ago

Website fonts not being recognized / displayed correctly

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro. I've tried the f… (read more)

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!

Asked by shirine.pont 1 week ago

Last reply by cor-el 1 week ago

How can I get rid of white stripe at top of screen that covers navagation bar?

Starting with Firefox Browser v89.0.1 (64-bit), when I maximize the window on my laptop (primary screen) there is a white bar covering the navigation bar. I noticed a s… (read more)

Starting with Firefox Browser v89.0.1 (64-bit), when I maximize the window on my laptop (primary screen) there is a white bar covering the navigation bar.

I noticed a similar issue in a question posted back in 2015.

Pressing Alt+Space and selecting Restore gives me access to move the window again.

If I click on the white bar, it actually clicks the window behind Firefox and brings it to the front.

Pressing F11 enters Full Screen mode, and the Bar still shows, but pressing F11 again returns to Maximized with the white bar gone.

Asked by jbcox_laptop 1 week ago

Last reply by FredMcD 1 week ago

Firefox 64 bit beta closing w/o error message or crash report, including in troubleshooting mode.

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. M… (read more)

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Asked by bmmoser 1 week ago

Last reply by FredMcD 1 week ago

firefox problem on fb

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i … (read more)

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i use chrome,,so its from firefox how can to fix that? i dont have this problem to all video on fb

Asked by zamolxe333 6 days ago

Last reply by FredMcD 6 days ago

problem accessing a specific web site from my home computer

I get this error message when I try to log on to Lowes.com site from my home computer.  Can you help me. Access Denied You don't have permission to access "http://www.low… (read more)

I get this error message when I try to log on to Lowes.com site from my home computer.  Can you help me.

Access Denied You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.eaf3817.1624098876.eb4396

thanks.

Brian Runau

Asked by brunau8 5 days ago

Last reply by FredMcD 5 days ago

Why is firefox such a piece of crap?

It's awful. I switched from Chrome because it's a CPU hog, but FF is absolutely USELESS. NOTHING works. It crashes if there's more than like 5 tabs open. It WILL. NOT. … (read more)

It's awful. I switched from Chrome because it's a CPU hog, but FF is absolutely USELESS. NOTHING works. It crashes if there's more than like 5 tabs open. It WILL. NOT. PLAY. YOUTUBE. I have only one extension-- adblock-- and basically any site with blocked ads becomes useless. Convenient... These problems started literally the first day I used it. I've cleared cache etc, safe mode, and made sure the hardware settings were right. Nothing works. Piece of garbage. Good job screwing up a half decent product. It's crap now. Waste of my time.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by dominique.sportiche.koopman 5 days ago

Last reply by Chris Ilias 4 days ago

fire fox reboots on its own, what I am looking at is gone when it comes back up,and there is no history

bp-7176de9d-c527-4e1b-8a41-7506b0210619 bp-a4667c88-d9f2-4db4-b6c1-1990e0210619 bp-0597f57e-4684-4bef-b53e-270f70210619 bp-9a3de1fe-4cc5-4ec9-a245-600b60210619 bp-df99594… (read more)

bp-7176de9d-c527-4e1b-8a41-7506b0210619 bp-a4667c88-d9f2-4db4-b6c1-1990e0210619 bp-0597f57e-4684-4bef-b53e-270f70210619 bp-9a3de1fe-4cc5-4ec9-a245-600b60210619 bp-df99594f-5db9-411b-b6a1-7a1e00210619 bp-4e1e8314-0499-4594-ab17-e93e60210619

Asked by affidavit1 5 days ago

Last reply by FredMcD 4 days ago

Webpages only load when there are 2 duplicate tabs of the url

This started happening 2 days ago (firefox nightly) Here is a video of the issue (forgot to remove audio tracks before recording oops): https://youtu.be/Vc5ktXUw72E … (read more)

This started happening 2 days ago (firefox nightly) Here is a video of the issue (forgot to remove audio tracks before recording oops): https://youtu.be/Vc5ktXUw72E

Asked by ltks 5 days ago

Last reply by cor-el 5 days ago

all browser expect edge don't open

https://www.reddit.com/r/windows/comments/g7smkw/no_browsers_will_open_on_my_computer_except_edge/. this reddit post would be my issue. It has stay through two hard rest… (read more)

https://www.reddit.com/r/windows/comments/g7smkw/no_browsers_will_open_on_my_computer_except_edge/.


this reddit post would be my issue. It has stay through two hard restarts and a hard drive change.

Asked by joshjenion 4 days ago

Last reply by FredMcD 4 days ago

volume and sound will not work since last 2 updates on both windows 7 and windows 10 after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates.

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They … (read more)

volume and sound will not work since last 2 updates on both windows 7 and windows 10 comuputers after 89 and 89.1. youtube videos and others will not play sound. They did before these horrible updates. what do I need to put in my userchrome to make them work? Any other fixes.

Asked by inzaratha 4 days ago

Last reply by jscher2000 4 days ago

Slow startup and freezes for a bit

Firefox is very slow on startup also it doesn't allow me to type on the address bar just after startup have to open another window. While i double click on the ff icon it… (read more)

Firefox is very slow on startup also it doesn't allow me to type on the address bar just after startup have to open another window. While i double click on the ff icon it just doesn't open immediately instead a dialog box opens and then 2 windows open after like forever. I have tried the basic troubleshooting ; restarting, clearing startup cache, running troubleshooting mode, disabling extensions etc the problem still persists. Other browsers don't have this issue.

Asked by hazeshadeofwinter1 3 days ago

Last reply by FredMcD 3 days ago

Firefox

Hi, My questions: 1. How can I make operative a non working older Firefox installation so I do not loose any logins and bookmarks? 2.If that is not possible, how can I fi… (read more)

Hi, My questions: 1. How can I make operative a non working older Firefox installation so I do not loose any logins and bookmarks? 2.If that is not possible, how can I find out what is the older profile? I checked and I have three, all with the date of the new installation, no the older one, I do not know how to find the older one OS: W10, laptop installed. Some weeks ago, Firefox did not load anymore (nor Thunderbird and all the laptop windows were constantly freezing) it did not open at all. It has Bitdefender installed, did not find any infection but I am suspicious it might have some. Anyway, I cannot give you the release number because it is not accessible. I downloaded a new update and installation and installed it. Now I have two icons, but the new installation did not update the previous one and did not transfer logings, bookmarks and the like. The non working Firefox is installed on "C:\Program Files\Mozilla Firefox\firefox.exe" The current working one is a 89.0.1 (64-bit) installed on "C:\Users\ username\AppData\Local\Mozilla Firefox\firefox.exe

Thank you very much, Mer

Asked by merli 3 days ago

Last reply by FredMcD 3 days ago