Firefox Community Forum

Firefox has just updated on my Windows 11 PC at around 1100 17/06/2026 and now I cannot access my Spanish banking online with Banco Sabadell.

When I try to log in I get a message saying 'the process cannot proceed because of security issues.'

I could log in prior to the update and I can still log in using Brave.

By process of elimination I deduced that it must be something to do with the update.

I have a firefox account and I sync it to at least two devices. Now I need to change some settings. When I select the change, a prompt appears, asking for a confirmation code as expected. But I never receive a code on my e-mail. I tied many times, over the last days. I checked spam repeatedly. I added accounts@firefox.com to my contacts. What could be the problem? What can I try?

I'm running Firefox 152. When I try to interact with chat bot at https://www.sutterhealth.org/contact-us it says to "Update Permissions". Their tech support said to clear cookies and cache or use Google Chrome. I cleared cookies and data. Their Chat bot still says to "Update Permissions".

I need to help to find out what is causing this block. Thank you!

as i mentioned on the ticket name, my default page shortcuts clips every webpage i visit.

i do not want ev ery visited page on my shortcuts. i want my specific choices of frequently used pages to only be up on there.

i've checked settings for default page shortcuts, but i cannot find anything other than how many row it can show.

any idea on this matter?

My impression is that everytime Firefox updates I loose my passwords and bookmarks. This happens on my windows and Linux computers. I believe that I'm not signed in to Firefox but not sure. Would not being logged in cause this problem?

Good morning,

I just made your suggested "reorganisation" of the Firefox Browser with the result that all my hard collation of all my bookmarks, website and passwords are presently gone!!! I can only hope that you have a possibility to recover my datas.

Please advise your instruction to recover my websites, bookmarks etc.

Many thanks in advance.

Günter Duschanski

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Hi Team,I am writing to ask about the rollout timeline for the free Firefox VPN feature in India. I noticed India is currently missing from the supported countries list. Are there any plans to launch this feature for Indian users soon?Thanks!

Using version 152.0.1 on windows 11. Have added an extra 'search' box as described in 'Add the Search bar to your Firefox toolbar ". Is it possible to have a default search engine i.e. Google (and the option to choose other engines) on the big search / address bar, but have a DIFFERENT and ONLY option to search with one i.e Wikipedia engine on the smaller search box? i.e. one general search/ address box, and one if you know you want to search with a different default search engine. Tried everything google AI suggested and nothing worked; it said both boxes are 'linked'. Thanks.

For years using firefox, I have had all of the bookmarks and login information retained by Firefox on my old HP laptop, but after buying a new Windows 11 Laptop and performing the Firefox syncing, none of the bookmarks/favorites and none of the password (and other items that used to self-populate) are there on my now machine. This has caused an emergency situation since my old laptop is now fatally broken. I'm wondering how to start diagnosing what the problem is, whether the "syncing" actually occurred within my account, while the syncing process indicated no problem. The new machine has it's own Bookmarks toolbar showing, but only contains a few new bookmarks that I have manually added.

Dear all,

(I think) after the Today's update to version 152, FF stopped showing the blank page in "Home Page" and "New Tab". Instead a (kinda) violet page with a centered search bar is shown :/

pls. repair this THX!

best regards!

The actual version of Firefox is full of options. It is not so good. It is more difficult to find the old options. I am not findig the actual number of the version.