Showing questions tagged:

No built in VPN

Hello, I am using the latest version of Windows 11 and Firefox, but I still do not have the built-in VPN. I have had the VPN option for over a month at work. Why do I sti… (read more)

Hello, I am using the latest version of Windows 11 and Firefox, but I still do not have the built-in VPN. I have had the VPN option for over a month at work. Why do I still not have VPN? There is no option in Settings for VPN either.

Thanks

Open 3 2 50

After upgrade to Vers 152 .. I am getting this prompt to 'Add 'mail.yahoo.com' as an application for mailto links - why ?

I REALLY don't want to see prompts like this ... when FF upgrades to a newer release. I postponed clicking on adding this application since I really didn't know what it… (read more)

I REALLY don't want to see prompts like this ... when FF upgrades to a newer release. I postponed clicking on adding this application since I really didn't know what it as going to do, or how to remove it once done. The little 'i' in the red circle did nothing. So - I finally clicked on it to make it go away. Not hat I call a very seamless upgrade.

Open 5 2 61

Cannot restore from Firefox backup

I made 2 copies of the Firefox backup folder on a Win 10 computer and haven't been able to restore either to a Win11 computer. The error message is "This file isn’t work… (read more)

I made 2 copies of the Firefox backup folder on a Win 10 computer and haven't been able to restore either to a Win11 computer. The error message is "This file isn’t working. Try picking a different file." The Win 10 computer had a later version of Firefox than is on the Win 11 computer but was not the most recent version available.

Any ideas for installing the backup file or for a work around so I have my most recent profile data, bookmarks and passwords on the Win 11 computer?

Solved 1

Google search from search bar triggers Captcha

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've det… (read more)

My current version of Firefox is 151.0.4 (64-bit) & for the past 2 weeks or so every time I use the search bar to google something it triggers one of those "We've detected unusual activity from your network" requiring a Captcha. At first I tried all of the typical stuff [antivirus, vpn, extensions, etc...] to make sure that wasn't the issue. But as of yesterday & confirmed today I can actually go to Google's website first & do the search from there with no issue & no captcha.

So, whatever the issue is has to do specifically with doing the search via the search bar... for some reason. Is this a bug in the browser, or is there perhaps some setting that could cause this to happen in the about:config page? Though, I doubt a setting could be it because I've changed the settings I've changed now for years without causing this issue.

Solved 7 7 1298

Some web based games laggy since Firefox 148

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am… (read more)

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am on Linux Mint if that helps. (147 and below run fine)

Solved 14 2 132

Cloudlare Validation error on Attempted Login

I have logged into TinyURL.com MANY times using Firefox. Now, I get a Cloudflare Validation Error when trying to do so (see attached screenshot/snip). This was done in T… (read more)

I have logged into TinyURL.com MANY times using Firefox. Now, I get a Cloudflare Validation Error when trying to do so (see attached screenshot/snip).

This was done in Troubleshooting mode, but is the same in standard mode, though I have no extensions enabled. I've tried turning Protection Tracking off; no luck. - We use ZoneAlarm, but the Web Secure functions are all disabled. - I have the same issue on 2 PC's, one Windows 10 and the other Windows 11, 64-bit. - I'm on FF release 150.0.2 - 64-bit, and both Windows installs are fully updated and kept that way. - I've reached out to TinyURL in hopes of resolving the issue. They suggested many of the above steps but not resolved this issue. - HOWEVER, I've found that login via Google Chrome IS seamless - no issues.

What is it with Firefox that it's having issues with the Cloudflare "Human" check? I've checked the Cloudflare site; all conditions are good, and this very setup passed the "Turnstile" check.

FF is my #1 preferred browser, so please look into this. I see that others have posted similar issues over multiple years here (but a search of support articles didn't find one . . .)

Thanks,

Solved 8 50

Where are my bookmarks?

I clicked on the bookmarks icon to open one up, and there's nothing there. where did my bookmarks go? It's been a week, maybe, since I last used the bookmarks menu … (read more)

I clicked on the bookmarks icon to open one up, and there's nothing there. where did my bookmarks go? It's been a week, maybe, since I last used the bookmarks menu

Open 5 1 61

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (read more)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

Solved 24 1 271

Listing Tab Groups

Please can you (a) add to menus, or create a button, so users can see the tab groups they have created and (b) prevent upgrades to Firefox from deleting a user's tab grou… (read more)

Please can you (a) add to menus, or create a button, so users can see the tab groups they have created and (b) prevent upgrades to Firefox from deleting a user's tab groups.

Open 7 1 71

I can't log in to my health site called MyMercy using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue?

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this i… (read more)

I can't log into an email from my health site called MyMercy to get lab reports, etc., using Firefox; Have to switch to Google Chrome to do it. Is Firefox aware of this issue? Please respond [edited email from community support forum]

Open 8 90