Firefox Community Forum

Hello,

Following a recent update, Firefox automatically deleted all of my saved addresses and payment methods. I had multiple entries saved for both, and this issue has never occurred before.

When I attempted to autofill an address today, nothing appeared. Upon checking the Payments and Addresses settings, both sections were completely empty. I did not manually delete any of this data.

Could you please investigate this issue and provide an audit report or explanation as to what happened?

Regards, Shawn

Cannot figure out why auto-fill will work with some websites (FedEx), or USPS when I'm scheduling a pickup.

But then at other times, even on USPS, when I attempt to sign up for tracking updates, I get no response to the NAME or EMAIL ADDRESS boxes, and I have to fill them in myself.

Can't figure out the inconsistency. And those were just two examples of sites. It happens frequently. Some fill, with just a click, others force me to type in all the same info that's already saved in my auto-fill memory.

Anyone else seeing this inconsistency, and has figured out a fix or what I'm doing wrong?

Thanks

Lenny

All my attempts to pay online with 2 out of my 3 cards have failed in the last 2 weeks. The Mastercard says it has connected to my bank and I'll get an SMS - but the SMS never arrives, and when I phoned my bank, they said they had no authorisation attempts reach them at all! The Visa card simply says it failed at the first step, without saying why or serving up the usual security dialogue. (The other Visa card just works).

I suspect the Autofill may be the problem here. I've recently had other scenarios where FF filled in a field for me, but the Javascript behind the website refused to accept it, eg saying it wasn't a valid phone no when it clearly was. The only way to get round this seems to be to type in the complete value yourself, which rather defeats the object. It could be something else, but it's clearly dependent on which software's running behind the card, as the third card succeeds.

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I wanted to see how much they would charge for shipping so I had to put in my address and I allowed it to autofill but then it put in my credit card details. I do not give my credit card details to sites that I am unfamiliar with, I will use PayPal instead and this site then captured my details and sent a SMS to my phone to confirm so I know that they have captured some of my details, probaby my credit card details as well.

I went to settings assuming that the settings may have changed in the last update of Firefox but there is still no tick in the box Save and autofill payment info. I want to delete my credit card details from Firefox but I can't find them. There is nothing at all under payment methods and under addresses there is no record of my credit card.

I wanted to send this to Firefox as a bug report but I can't see how to do that. Perhaps you could send a bug report for me.

I have some names that pop up in an autofill dropdown when trying to input names. Some of them are misspelled and some are obsolete. How do i delete these? I've looked in Privacy and Settings and they are NOT present under "Addresses and more". Those are complete addresses with names. The ones i'm referring to are just names that pop up in an autofill drop down. These are names that i can't seem to find anywhere in Settings.

I came across another thread here that said try highlighting the name and Shift+Fn+Delete. This does not work

Thanks in advance.

I have about 19 jillion saved addresses in autofill. I know how to delete individual addresses, but I'd like to know if there's a way to select multiple entries or to delete all of them in a single operation.

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как я часто заполняю формы одними и теми же данными и значениями. В чем может быть проблема?

I have credit card auto-filling enabled and several credit cards active. However, most of the time, when I go to use the autofill, though the card choices appear and I am able to select one, and it usually temporarily shows the fields to be filled, when the menu closes, the auto-fills are gone! It's worse than not having autofill at all. This seems to happen the majority of sites where I try to use it.

I have my credit card info correctly saved in the FF settings on my PC desktop, but it doesn't work correctly on some online forms.

When it fails to work I click on the truncated information for the saved credit card I wish to use, but it fills in later numbers in the sequence incorrectly with the wrong digits and too few numbers to even be a legitimate credit card number

I have double checked in the settings, "privacy and security", and the credit card numbers are entered correctly there and enabled.

The form I have most recently had issues with were for a local "big day of giving" site, and it is powered by something called "mighty cause."

I can't include a screenshot of the issue itself occurring or my settings, for obvious reasons.

My PC is windows 11 home edition, and the version of Firefox is 150.0.1 (I think).

When a site asks for my address, I try to choose one from the drop-down menu of addresses offered, but it firstly prints my address in the address window and then, when I press enter or do anything whatever, it deletes everything in the address window. Worse than that, if I try to ignore the dropdown list offered, and try to type in my own address, it deletes it.

This behaviour continues, no matter what I try to do do trick it into either (a) filling in my address, or (b) using the offered addresses in the drop-down menu. I.e. there is nothing I can do to ever get an address to stay in the address window and give me a fully filled out form - the address window always ends up empty.

I've tried to alter the settings, telling it to ignore the automatic filling in and remembering of addresses, but I can't turn this address-killer feature off.

Yes, it's made filling in forms on line impossible, since it keeps making the address-window empty

My credit card info has always been saved and until recently I could click one of the saved options and it would populate at checkout. But a few months ago (at best guess) - this stopped populating. So at checkout I can see the card details but nothing happens when I click on them so have no choice but to enter by hand.

I've gone into settings and the 'save and autofill' box is ticked - but for the life of me I can't get it to autofill any longer.

Any advice would be appreciated. It must be different setting on my laptop but just can't figure it out.

Thanks

I am on Linux using Firefox 140.99.0esr.An entry in my name has the wrong state,i cant tell which one.. I cant scroll to the right to fin d it and i would just like to be able to search for bogus entries using a standard text editor